Farnborough, United Kingdom of Great Britain and Northern Ireland
The Technical Sales Engineer supports the Sales team by providing technical solutions throughout the sales process, from lead generation to order booking. They engage with customers through presentations and events, ensuring product offerings align with client needs and company standards. Additionally, they collaborate with product management and maintain CRM systems to enhance customer satisfaction and sales outcomes.
Responsibilities
- Support Sales team technically in all phases from lead generation to order booking.
- Provide suitable technical solutions to customer requirements.
- Provide complete technical solutions for customer requirements.
- Present products and solutions to customers, operators in meetings, exhibitions, events, webinars.
- Keep up to date with customer and operator requirements by maintaining regular communications with key stakeholders.
- Understand and actively promote current and new products and solutions.
- Handle product demonstrations for all events.
- Liaise with Product Management team for product approval process as required.
- Act as the technical single point of contact for all customer enquiries, supporting Order Processing team for preparing the quotation.
- Confirm technical compliance of all quotations to meet customer requirements and Frauscher product requirements.
- Maintain documents and checklists for all project quotes & hand over to Project Engineering, Order Processing, Application Engineering teams.
- Keep the internal CRM systems up to date as required.
- Participate in exhibitions and events actively and bring value to the company.
- Be aware of the Quality Management System and understand responsibilities towards it.
- Other tasks and responsibilities as required.
Skills & Experience
- Basic knowledge of railway signalling.
- Understanding of UK Railway market (desirable, but not essential).
- Good MS Office skills.
- Familiar with tools like ERP and CRM.
- Project management skills (desirable, but not essential).
- Excellent communication skills.
- Proactive and result driven.
- Strong customer focus and ability to build and maintain effective relationships with stakeholders.
- Positive attitude with all interactions.
Other Requirements
- Business travel up to 50% of the time with overnight stays.
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