What You Will Do
Johnson Controls is hiring a Fire Alarm Service Engineer for a static on‑site role at a major facility in Teesside. We are looking for an engineer with strong experience in fire alarm systems, along with a willingness to develop further in gas suppression and mechanical suppression technologies.
You will be part of a dedicated on‑site team responsible for the servicing, maintenance, routine servicing, fault‑finding, and remedial works across fire detection, gas suppression, and mechanical suppression systems. The role requires a strong focus on safety, compliance, documentation accuracy, and high‑quality service delivery, with daily interaction with the client to ensure smooth operations and adherence to site protocols.
Typical Systems Include
- Conventional & addressable fire detection and alarm systems
- Networked and graphical fire alarm systems
- Gas extinguishing systems (Argonite, CO₂, Inergen, Novec)
- Mechanical fire suppression equipment
What We Offer
- Competitive salary and commission scheme
- Overtime rates
- Call‑out rota payment
- Company vehicle, fuel card, and full PPE
- 25 days holiday plus bank holidays
- Option to purchase additional holiday
- Paid sick leave
- Matched pension contributions, life assurance, and employee assistance programme
- Discounts on high street brands and Johnson Controls products
- Cycle‑to‑work scheme
- Employee referral scheme
- Access to business resource groups
- Extensive on‑the‑job and cross‑training opportunities
- Training on Johnson Controls values, systems, and products
- All equipment required to complete your work
- Clear career development pathways and long‑term progression
- Supportive, collaborative working environment
How You Will Do It
- Service, maintain, and fault‑find on fire detection and fire alarm systems
- Receive training and development to progress into gas suppression and mechanical suppression systems
- Carry out integrity testing (training provided if required)
- Complete all on‑site documentation accurately using an iPad and service software
- Liaise with the client to obtain permits to work and ensure compliance with site procedures
- Attend mandatory training and maintain required certifications
- Support occasional mechanical and passive fire protection tasks
- Participate in the on‑call rota on a rotating weekly basis
- Promptly identify, elevate, and report health and safety concerns
- Conform to all QEHS regulations and contribute to a zero‑harm workplace
- Sign onto RAMS, PPE requirements, toolbox talks, van audits, and accident investigations
- Take part in internal technical audits and continuous improvement activities
- Coach and support apprentices and new starters
- Act as a key link between the client and your Field Line Manager, ensuring clear communication of completed works and outstanding actions
- Represent Johnson Controls with professionalism, accountability, and inclusivity
What We Look For
Essential
- Proven experience working with fire detection and fire alarm systems
- Willingness to undertake training and certification in gas suppression and mechanical suppression systems
- Excellent communication and customer service skills
- Professional, team‑oriented attitude
- Full UK driving licence
- Flexibility to travel for training when required
- Strong IT literacy
- Ability to work independently and as part of a team
- Ability to participate in the out‑of‑hours callout rota
Desirable
- Experience within a service‑focused business
- Understanding of fire legislation, standards, and associated field devices
- Experience with gas suppression systems and their maintenance
- Experience coaching or developing others
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