Broadcast Support Engineer

Location: MediaCity, Salford, Greater Manchester

The Role:

To work as a Broadcast Support Engineer, providing support to the various broadcast facilities operated by NEP Connect and its clients.

Responsibilities:

• Providing 2nd line support to broadcast equipment within studios, apparatus rooms, and galleries, for example: production switchers, broadcast cameras, AV routers, audio mixers, modular infrastructure “glue”.
• Providing 2nd line support to our Net Insight Nimbra AnyLive network and associated equipment.
• Supporting and maintaining various IP networks using the following hardware: Cisco, Arista and FS.
• Supporting our satellite dish farm with reactive fault finding and preventative maintenance.
• Ability and competence to evaluate technical problems using appropriate broadcast and networking test and measurement equipment.
• Imaginative approach to problem solving.
• Teamworking and lone working skills.
• To keep the Broadcast Support Manager/Production/NOC Staff appraised of the status of any issues, as appropriate.
• To log all faults and irregularities and pass information between shifts.
• To assist with in-house broadcast project and installation work.
• Performance of preventative maintenance as necessary.
• Oversee external contractors e.g. UPS maintenance teams, electrical safety teams etc.
• Ensure system documentation is up to date.
• Maintain good working knowledge of industry best practice.
• Stay up to date with developments in the relevant technical fields.

Required Skills/Qualifications:

• Networking & Broadcast Engineering background, a minimum academic standard to HNC/HND level of qualification, or equivalent.
• Good understanding of IP technologies.
• Good understanding of communication systems including mobile and fixed links (terrestrial and satellite).
• Knowledge and experience on fault finding on Broadcast systems.

Personal Attributes:

Communication – the ability to speak and write so as to be clearly understood by others, using appropriate vocabulary, grammar and style.

Teamwork – a sense of team can make a significant difference in whether you meet or fail your objectives. Team meetings are required to share information, tips and successes are essential. Just as important is creating and maintaining the bond across the team.

Initiative – the willingness to move things forward by taking action without needing to be asked and without due escalation.

Resilience – the ability to cope with difficulty, negotiate obstacles, to optimise performance in the face of adversity. Take rejection as a personal challenge to succeed with the next client and turn a loss into a development opportunity.

Organising Work – the ability to marshal and manage resources (people, funding, materials and support) to achieve a task. Able to manage own time efficiently and to handle multiple activities in parallel to accomplish the goals. Be conscientious and take great pride in your work.

Inquisitive – the ability to ask appropriate questions and understand the implications.

Analysis – the ability to gather relevant information, notice relationships between different pieces of information, reason from cause to effect and generate effective solutions to practical problems.

Interpersonal Sensitivity – the ability to recognise clearly and accurately others’ points of view, feelings and needs and the willingness to take these into account.

Integrity – the willingness to adhere to social, ethical, professional and organisational standards. Be respectful and listen to others.

Achievement Orientation – the determination to set oneself and meet high standards, exceeding norms and expectations.

Judgement – the ability to be rational, objective and unbiased when taking decisions or actions.

Visionary – the ability to demonstrate personal commitment to Company goals in an energetic way so as to motivate others and create an environment where the core values are realised.

All applications are strictly confidential.

#J-18808-Ljbffr