Customer Care Consultant – Up to £48,000 (uncapped bonus) – Exeter
I’m looking for friendly, confident people who enjoy helping customers and having great conversations to join a friendly, laid‑back customer service team. If you take pride in delivering excellent service and making things easy for customers, you’ll fit right in.
This is a phone‑based role where you’ll speak with customers who have already shown interest – no cold calling, just genuine conversations and helpful guidance.
What you’ll be doing:
- Responding to inbound enquiries from customers already interested in the offering
- Having natural, engaging conversations to understand what each customer is looking for
- Explaining options clearly and helping customers feel confident in their choices
- Supporting customers throughout their journey, keeping them updated along the way
- Working closely with dealerships, funders, and colleagues to keep everything running smoothly
- Staying organised with follow‑ups and customer communications
What we’re looking for:
- Experience in customer service, call centres, or similar roles is helpful but not essential
- Someone who is friendly, approachable, and confident on the phone
- Good attention to detail and able to juggle a few things at once
- A positive attitude and a genuine desire to help people
WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
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