Customer Care Consultant

{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Customer Care Consultant”, “description”: “

Customer Care Consultant – Up to £48,000 (uncapped bonus) – Exeter

I’m looking for friendly, confident people who enjoy helping customers and having great conversations to join a friendly, laid‑back customer service team. If you take pride in delivering excellent service and making things easy for customers, you’ll fit right in.

This is a phone‑based role where you’ll speak with customers who have already shown interest – no cold calling, just genuine conversations and helpful guidance.

What you’ll be doing:

  • Responding to inbound enquiries from customers already interested in the offering
  • Having natural, engaging conversations to understand what each customer is looking for
  • Explaining options clearly and helping customers feel confident in their choices
  • Supporting customers throughout their journey, keeping them updated along the way
  • Working closely with dealerships, funders, and colleagues to keep everything running smoothly
  • Staying organised with follow‑ups and customer communications

What we’re looking for:

  • Experience in customer service, call centres, or similar roles is helpful but not essential
  • Someone who is friendly, approachable, and confident on the phone
  • Good attention to detail and able to juggle a few things at once
  • A positive attitude and a genuine desire to help people

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

#J-18808-Ljbffr”, “datePosted”: “2026-04-30”, “hiringOrganization”: { “@type”: “Organization”, “name”: “WA Consultants”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__417971390__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=670” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Exeter” } } }
Company: WA Consultants
Apply for the Customer Care Consultant
Location: Exeter
Job Description:

Customer Care Consultant – Up to £48,000 (uncapped bonus) – Exeter

I’m looking for friendly, confident people who enjoy helping customers and having great conversations to join a friendly, laid‑back customer service team. If you take pride in delivering excellent service and making things easy for customers, you’ll fit right in.

This is a phone‑based role where you’ll speak with customers who have already shown interest – no cold calling, just genuine conversations and helpful guidance.

What you’ll be doing:

  • Responding to inbound enquiries from customers already interested in the offering
  • Having natural, engaging conversations to understand what each customer is looking for
  • Explaining options clearly and helping customers feel confident in their choices
  • Supporting customers throughout their journey, keeping them updated along the way
  • Working closely with dealerships, funders, and colleagues to keep everything running smoothly
  • Staying organised with follow‑ups and customer communications

What we’re looking for:

  • Experience in customer service, call centres, or similar roles is helpful but not essential
  • Someone who is friendly, approachable, and confident on the phone
  • Good attention to detail and able to juggle a few things at once
  • A positive attitude and a genuine desire to help people

WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.

#J-18808-Ljbffr…

Posted: April 30th, 2026