Role Overview
We are seeking an experienced Event Management Consultant to join the Hosting and Tooling Team, supporting both operational (RUN) and project-based activities. You will work closely with Consultants, Engineers, Analysts, and client stakeholders to design, implement, and optimise enterprise event management and monitoring solutions.
This role requires deep technical expertise across enterprise tooling platforms, strong analytical capability, and hands‑on experience delivering scalable monitoring and automation solutions in complex environments.
Key Responsibilities
As an Event Management Consultant, you will:
- Engage directly with client teams, providing technical guidance, consultation, and operational support
- Design and implement event management policies for internal services and client distribution systems
- Perform high‑level functional system analysis to support client operational and technical requirements
- Maintain and enhance operational tooling in alignment with service delivery objectives
- Contribute to project delivery activities, working closely with internal and external Project Managers
- Develop and maintain technical documentation, architectural diagrams, and support materials
- Build, configure, and maintain operational dashboards tailored to client requirements
- Support ongoing training, certification, and capability development within enterprise tooling environments
- Implement automation and integration solutions using scripting and APIs
Required Skills & Experience (Must Have - Top 3)
- BMC TrueSight Orchestration
- Splunk (advanced level)
- Event Management (enterprise scale environments)
Additional Skills & Experience
Enterprise Tooling & Monitoring
- Proven experience with enterprise monitoring and tooling platforms
- BMC TrueSight, BMC Discovery, and Splunk administration and engineering
- Agent deployment, configuration, and lifecycle management
- Product installation, configuration, and customisation
Monitoring & Observability Tools
- SNMP MIB management
- Experience with tools such as:
- Zabbix
- Nagios
- HP OpenView
- SolarWinds
- IBM Tivoli Monitoring
- IBM Tivoli Netcool
Operating Systems
- Experience across:
- Windows Server environments
- Linux (RHEL/Ubuntu)
- IBM AIX
Scripting & Automation
- Strong scripting capability in:
- Experience developing automation scripts and system integrations
- REST API integration experience
Networking Knowledge
- Strong understanding of networking principles, protocols, and monitoring requirements
Splunk Expertise
- Advanced Splunk capability including:
- Splunk Query Language (SPL)
- Rule creation and complex correlation logic
- Dashboard development and visualisation
- Data modelling and search optimisation
- SQL experience for data analysis and integration
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