Overview
We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share.
What You Will Be Doing In Your Role
The Individual Giving Manager will play a pivotal role in helping Historic Royal Palaces reach further and mean more for people today and in the future. This newly-created role will establish and lead the organisation’s first integrated organisation-wide public fundraising programme, growing sustainable income from visitors and wider public audiences in support of our charitable purpose. Working at pace, the postholder will design and deliver a clear, effective Individual Giving strategy, develop and oversee new public fundraising products, and lead the planning and delivery of a high-profile public appeal supporting a major capital campaign. The role requires a proactive, solutions-focused approach, balancing ambition with responsible use of charitable resources to maximise impact. Collaboration is central to this role. The Individual Giving Manager will work across teams and with external partners, valuing diverse perspectives and building trusted relationships to deliver shared goals. They will champion innovative and visitor-focused fundraising experiences, embrace learning, and continuously evaluate and improve performance to ensure Historic Royal Palaces remains a charity for everyone.
Responsibilities
- Design, launch and manage HRP’s organisation-wide Individual Giving programme across onsite and online giving.
- Develop and implement new public fundraising products including onsite giving, contactless and digital touchpoints.
- Plan and deliver a public appeal for a major capital campaign, including messaging, donor journeys and activation.
- Work collaboratively across Development, Digital, Visitor Experience, Commercial and Communications teams.
- Use visitor and donor insights to inform appeals and optimise performance. Monitor, evaluate and report on Individual Giving performance.
- Ensure accurate, compliant donation processing, recording and thanking.
- Manage external suppliers and contribute to wider Development Team planning.
Benefits
- Hybrid working
- Enhanced holiday entitlement
- Generous Employers Pension Contributions (up to 11%)
- Annual Pay reviews and bonuses
- Critical Illness Cover and Life Assurance
- Family friendly policies and benefits
- Staff discounts and membership to all palaces
Location and Working Arrangements
This role is based at the Tower of London with hybrid working and occasional travel to other HRP sites.
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