Gas Operations Manager
Ely, Cambridgeshire – balanced home and office working.
Salary: £60,727 per year, plus company car or car allowance.
Hours: 40 hours per week.
Overview
We have an opportunity for a Gas Operations Manager to join our team in the East Region, managing a team of 23+ Gas Engineers, 3 Service Delivery Managers and Works Coordinators. You will be expected to manage the delivery of a high quality and cost‑effective Gas Maintenance Service that responds to customer, organisational and financial needs.
The role sits within Sanctuary Maintenance Contractors Limited (SMCL). SMCL delivers high quality and cost‑effective property repairs and refurbishments, estate services, gas servicing, and installation and maintenance service across the UK to both internal and external clients.
Key Responsibilities
- Recruit, manage performance, and develop quality staff to ensure the required skilled staff are available to meet service needs.
- Drive the operational delivery of a cost-effective internal maintenance service within appropriate financial policies, procedures and agreed budgets.
- Coordinate, communicate and maintain relationships with internal and external customers, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately.
- Assist in drafting and reviewing relevant policies and procedures, effectively communicate and implement these, ensuring good practice and legal compliance.
- Assist in the effective management of the internal maintenance service to ensure timely achievement of business targets and contribute to growth opportunities in line with the strategy.
- Manage a direct labour operation or internal maintenance service, driving the growth of the internal maintenance service within a performance‑focused environment, delivering key performance indicators.
- Drive company vehicles – a full valid UK driving licence is required.
Skills and Experience
- Qualifications: Health and safety legislation compliance (CCN1, CENWAT, CKR1, CPA1, Energy Efficiency, Gas Auditing, HTR1, Water Regulations (WRAS)) – or currently undertaking the qualification. Original certification must be presented at interview; copies and CSCS cards will not be accepted.
- Degree, management qualification or relevant professional qualification.
- Experience managing multi‑site maintenance contracts in a commercially focused role.
- Experience operating within a performance‑focused environment, delivering KPI.
- Demonstrated achievement in project management.
- Proven track record managing a direct labour operation or internal maintenance service.
- Full valid UK driving licence for company vehicles.
About Us
We provide in‑house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of everything we do, and colleagues help make a real difference to people’s lives.
Benefits
- 25 days annual leave (rising to a maximum of 30 days) plus public holidays.
- A pension scheme with employer contributions from Sanctuary.
- Life Assurance.
- Employee Advice Service including counselling.
- Cycle to Work scheme.
- Voluntary health plans.
- Employee discounts.
- Wellbeing support and tools.
- Employee recognition scheme.
- Staff Networks focusing on inclusion and support for colleagues.
Closing Date
5 May 2026.
Contact
For questions or to discuss adjustments, contact propertyservices.rec@sanctuary.co.uk.
Inclusion
Inclusion is one of our core values. We aim to be a diverse, inclusive organisation where people thrive and meet our customers’ needs with fairness and empathy. We encourage applications from people from diverse backgrounds and will make adjustments throughout the application process in line with Sanctuary’s Disability Confident employer status.
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