Ocean Export Executive

Overview

Ocean Export Executive – Birmingham

Permanent, Full-Time, Onsite

Mon – Fri 08:30am – 5pm

Up to £34,000 (depending on experience)

My client is looking for an Ocean Export Customer Service Executive to join the team on a full-time permanent basis. Great opportunity for someone that already has worked in the Ocean Freight Industry, either within Export or Import to progress and develop. Having experience using Cargowise is a bonus.

Responsibilities

• Building strong relationships with customers to deliver outstanding service.
• Coordinating timely freight movement with complete and accurate documentation.
• Arranging haulage with shipping lines and ensuring dispatch readiness.
• Managing invoicing and document checks with precision.
• Resolving queries quickly and professionally.
• Communicating clearly with overseas agents, suppliers, and customers.
• Navigating ERP and SAP systems to support client operations.
• Taking ownership of your development and staying ahead in your field.

Experience

• Solid experience of working in the ocean freight, export or import industry.
• Confidence using Microsoft Office and Windows systems (Cargowise experience is a plus).
• A sharp eye for detail and understanding of its commercial impact.
• Ability to work under pressure and meet tight deadlines.
• Strong numerical and commercial acumen.
• Excellent communication skills, both written and verbal.
• A proactive, team-oriented mindset with great time management.
• Enthusiasm, flexibility, and self-motivation.

Benefits

• Discretionary bi-annual bonus
• Health & wellness perks – including gym discounts, retail offers and more.
• Health cash plan
• EV car scheme
• Free parking
• Respectful, inclusive culture
• Training & development

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