Overview
Food & Beverage Manager role at Locke, Broken Wharf in London. Responsible for F&B team leadership, service delivery, operational excellence, financial accountability, and people management.
Responsibilities
- Service Delivery: manage quality objectives, KPIs, act as SME in F&B, ensure policy compliance, handle escalations, manage customer service, log complaints, coordinate with other departments.
- Operational Excellence & Guest Experience: lead daily operations, mentor staff, maintain brand reputation, gather feedback, implement satisfaction systems, cost control.
- Team work: embody company values, foster community spirit, be ethical and consistent.
- Financial F&B Accountability: oversee P&L, drive cost efficiency, review budgeting and forecasting, ensure compliance.
- People Leadership & Performance Management: inspire, coach, develop team, promote accountability and continuous improvement.
Qualifications
- Education: bachelor's degree in Hospitality Management, Business Administration, or related field (desirable).
- Experience: minimum 2 years in food and beverage management with increasing responsibility; knowledge of menus, wine, spirits, cocktails; financial management and budgeting; excellent customer service track record.
- Skills: motivate staff, delegate, decision‑making, analytical, problem‑solving, operational efficiency, communication, negotiation, hospitality POS proficiency.
Experience: Required
Employment: Full-time
#J-18808-Ljbffr”, “datePosted”: “2026-04-30”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Hosco”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__417973224__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=33” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “London” } } }Overview
Food & Beverage Manager role at Locke, Broken Wharf in London. Responsible for F&B team leadership, service delivery, operational excellence, financial accountability, and people management.
Responsibilities
- Service Delivery: manage quality objectives, KPIs, act as SME in F&B, ensure policy compliance, handle escalations, manage customer service, log complaints, coordinate with other departments.
- Operational Excellence & Guest Experience: lead daily operations, mentor staff, maintain brand reputation, gather feedback, implement satisfaction systems, cost control.
- Team work: embody company values, foster community spirit, be ethical and consistent.
- Financial F&B Accountability: oversee P&L, drive cost efficiency, review budgeting and forecasting, ensure compliance.
- People Leadership & Performance Management: inspire, coach, develop team, promote accountability and continuous improvement.
Qualifications
- Education: bachelor’s degree in Hospitality Management, Business Administration, or related field (desirable).
- Experience: minimum 2 years in food and beverage management with increasing responsibility; knowledge of menus, wine, spirits, cocktails; financial management and budgeting; excellent customer service track record.
- Skills: motivate staff, delegate, decision‑making, analytical, problem‑solving, operational efficiency, communication, negotiation, hospitality POS proficiency.
Experience: Required
Employment: Full-time
#J-18808-Ljbffr…
