Location: Sheffield/Hybrid working
Salary: GBP 55,242 per year rising to GBP 57,644 per year after successful completion of a 6‑month probationary period.
Vacancy Type: Full time, Permanent
Closing date: 17/05/2026
Overview
Are you an experienced legal services or regulatory professional looking to play a key role in the delivery of essential fitness to practise services? This brand new role at Social Work England will strengthen how we work with our external legal provider and manage complex fitness to practise cases.
About The Role
As a Case and Contract Manager you will shape the role, influence our approach, and make a visible impact from day one, working with a high level of autonomy. Your responsibilities include overseeing our external legal provider contract, providing senior direction on complex cases, and collaborating closely with our investigations team and Head of Investigations.
What You'll Do
- Act as the main point of accountability for our external legal provider, ensuring contractual, performance and financial requirements are met.
- Provide direction and instructions on complex fitness to practise cases, including during hearings.
- Monitor KPIs, service levels and case data, identifying risks, trends and areas for improvement.
- Hold the external legal provider to account through clear challenge, constructive discussion and escalation where needed.
- Work closely with internal teams, including investigations and commercial colleagues, to support effective contract delivery.
- Make sound, independent decisions on complex or high‑risk regulatory issues.
- Produce clear, concise reports for senior leaders on performance, risk and contract matters.
- Build strong relationships with senior internal and external stakeholders, influencing outcomes through credibility and expertise.
- Share learning from cases, data and emerging themes to support good practice and continuous improvement.
- Provide advice and guidance to colleagues on case instructions and contract compliance.
About You
At Social Work England, our values guide how we work. We are fearless, independent, ambitious, act with integrity, and are collaborative and transparent. We are looking for someone who reflects these values in how they work and make decisions.
Qualifications
- Postgraduate level education or equivalent experience in a legal services, regulatory or statutory environment.
- A strong understanding of regulatory processes, including investigations, hearings and adjudication.
- Experience making or
#J-18808-Ljbffr