University Hospitals Birmingham NHS Foundation Trust
Band 3 Facilities Team Leader
The closing date is 12 May 2026
An exciting opportunity has arisen for a highly motivated, driven and dynamic person to join our fast‑paced Facilities Team as one of our Team Leaders.
The successful person will be integral in delivering the day‑to‑day operational service requirements for the Facilities Department, which covers Housekeeping Services and Portering Services.
The Facilities Department plays a vital support role to all University Hospitals Birmingham Trust patients and service users, ensuring that patient care and experience is at the fore front of what we do.
The Hours of work are based on a 4-week rotating shift pattern, working 30 contracted hours per week, with the option to work additional hours on Bank when and if required. The shifts are a mix of 7am – 1pm, 8am – 2pm & 4pm – 10pm (no nights). All shifts will be worked and based at Solihull Hospital.
The post holder will have to demonstrate out Trust values of Kind, Connected & Bold daily, and be a caring and compassionate person, that our patients need.
Main duties of the job
- Support the delivery of an effective Housekeeping & Portering service.
- Ensure staffing levels are maintained in both services, by completing weekly and daily rotas, and linking in with the management team to arrange additional Bank shifts for staff.
- Support staff members with yearly appraisals, mandatory training and booking annual leave.
- Use internal software packages.
- Support and maintain high standards of cleaning, adhering to the NHS national cleaning standards 2025.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job responsibilities
*Please Note: For a detailed job description for this vacancy, please see attached Job Description
Qualifications
- Basic Education to GCSE level – including Maths and English qualifications (E)
- Trained or willingness to undertake training in a competence qualification in cleaning, infection control and / or support service by an awarding body, NVQ or equivalent. (E)
- Heartlands, Solihull and Heartlands Hospital Only:
- Willingness to achieve Level 2 Cleaning qualification or equivalent (e.g. National Vocational Qualification NVQ or certificated British Institute of Cleaning Science qualification (BICs) (E)
- Solihull and Heartlands Hospital Only :
- Certified in or a willingness to achieve Level 2 Supervising Food Safety in Catering (E)
- Certificate in First Line Supervisory Management or willingness to achieve Certification. (D)
Experience
- Knowledge of the NHS Cleaning Standards (E)
- Knowledge of health and safety (E)
- Knowledge of COSHH (E)
- Knowledge of the NHS policies, health and safety, risk management and payroll (E)
- Formal Management Training (D)
- Knowledge and understanding of equality and diversity issues (D)
Additional Criteria
- Active Team Player (E)
- Demonstrates sensitivity to the needs of individuals and groups (E)
- Willingness to undertake occasional cleaning duties (E)
- Able to manage stressful situations and make sound decisions (E)
- Able to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives (E)
- Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels (E)
- Self‑Motivated and able to work on own initiative and work effectively as part of a team (E)
- An ambassador for the Housekeeping Department; representing Facilities Management effectively and appropriately (E)
- Able to assimilate sensitive and complex information (E)
- Flexible and professional approach to work (E)
- Reliable and good time keeper (E)
- Must be hardworking, dedicated and an effective team worker (E)
- Willingness to undertake further training (E)
- Ability to work shift patterns (E)
- Work well under pressure
- Pleasant personality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals Birmingham NHS Foundation Trust
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