Job Title: Operations Supervisor
Location: Warrington
Contract: Full Time, 37.5 Hours per Week
Salary: £35,000 to £38,000 plus benefits
Hours: Saturday and Sunday 6am to 6pm, Friday and Monday 6am to 12.30pm
Role Purpose
As the Operations Supervisor, you will report directly to the Contract Manager for direction on service delivery, commercial budgetary planning, and forecast control. You will proactively co‑ordinate and schedule all daily, weekly, and periodic items related to the contract.
Main Duties and Responsibilities
- Line management of up to 10 Team Leaders and 100+ operational staff across various shifts.
- Plan and schedule all daily, weekly, and periodic activities required within the contract scope to deliver a "Best in Class" service to the Paint Shop.
- Ensure that all work undertaken is carried out in compliance with HSQE management processes and procedures.
- Control and maintain service delivery standards, undertake audits, and accurately record the outcomes.
- Proactively identify contract development opportunities.
- Report to Line Management – weekly, monthly, and quarterly.
- Chase sales orders for extras to contract work, receipt from head office, and co‑ordinate review with management.
- Maintain cost control information on Navision and other associated systems.
- Track purchasing and receipting of purchase orders on Navision.
- Raise purchase requisitions and gain approval from the necessary authority.
- Support KPI reports.
- Record and compile service delivery information for quarterly contract reporting.
- Maintain complete H&S management system through internal and external audits.
- Maintain the Visual Management Board.
Salary and Benefits
- £37,000 to £38,000 per annum
- 5% company pension
- 2× life assurance
- Service days
- Company sick pay
- 26 days holiday plus bank holidays.
Qualifications, Knowledge, and Experience
- Knowledge of Paint Shop cleaning processes and procedures would be advantageous but is not essential.
- Solid understanding of H&S legislation and regulations.
- Experience of leading and supporting large teams across multiple shifts.
- Experience of working to ISO management system standards.
- Experience of effectively handling customer queries and complaints.
- Structured planning and management skills.
- Practical, hands‑on experience of Paint Shop cleaning processes.
- Knowledge of commercial budget reporting and discipline.
- Ability to build relationships with key stakeholders.
- Motivational skills.
- Attention to detail.
- Will‑do/can‑do attitude to problem solving.
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