Quality Assurance Assessor

Job Information

Job title: Quality Assurance Assessor

Department: Quality

Location: Fareham, Hampshire (occasional travel to Mount Park in Southampton)

Working Hours: Double Day B Shift, Mon – Fri, 1 week (6am–2pm), following week (2pm-10pm), 37.5 hours per week

A brighter future awaits you

CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means helping improve the way people see each day. It’s more than making contact lenses, it’s about giving lens wearers freedom and confidence to move about their daily lives. We’re all about bright futures – for our people and those who wear our contact lenses.

Scope: Developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions.

Job Summary

To work as part of a team monitoring all areas of the Company's Quality System to ensure staff are working according to documented procedures and requirements as well as Continuous Improvement and implementation or existing or new procedures, processes or systems.

Essential Responsibilities

• Performance of Process Audits, working mainly in a packaging and distribution environment on a continuous rolling basis checking: Compliance to documented procedures / requirements, documentation is relevant and correct, changes or deviations to products, processes or procedures are not made without authorisation and maintaining GMP awareness within Delta Park & Mount Park and ensuring compliance to documented procedure.
• Undertake assessments in conjunction with the QA Coordinator/Team Leader to develop an understanding of critical activities and identify potential problem areas within Delta Park & Mount Park.
• Record QA findings / observations, discuss and make recommendations to appropriate personnel / QA management.
• Release of product and final product acceptance.
• Perform trend analysis using Agile and different data sets.
• Customer complaint handling and root cause analysis.
• Assist in the validation of new products, processes and components.
• Be responsible for quality issues with cross functional coordination requirements.
• Lead or participate in multi-discipline teams engaged in quality projects and/or investigations.
• Dealing with complex shipment report within the Lot Blocking Process in the eQMS and preparing data for QA Management.

Travel Requirements

The role requires the flexibility to travel & work at either UK Packaging operations site or Delta Park Distribution site at short notice (no more than 20% = 10 weeks per year).

Qualifications, Knowledge, Skills and Abilities

• An understanding of Quality Assurance
• Ability to work alone or as part of a team
• Knowledge of Agile
• Knowledge of Microsoft Office packages (Word, Excel, Powerpoint, Visio, Outlook)
• Report writing
• Motivated with good interpersonal and written communication skills to communicate effectively with all levels within the quality department as well as cross functionally within departments at Delta Park and other Coopervision sites
• Enquiring, methodical and organized

Work Environment

• To work in a distribution centre environment
• Shift based activity with flexibility required
• Flexibility of location (any company site)
• To work with health and safety regulations
• Use of computer systems
• Full UK dricing licence desirable

Experience

Experience: Two years’ quality assurance experience and/or two years’ experience of working in the contact lens industry (manufacturing or distribution centre).

Education

Education: Grade A-C GSCSE (or equivalent) in Maths & English.

What we offer

You’ll receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

Equal Opportunity

All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

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