Change Manager

About The Opportunity

• Job Type: Permanent
• Application Deadline: 11 May 2026
• Title: Change Manager
• Department: Change Management (GPS CAO)
• Location: Kingswood, Surrey
• Reports To: Senior Change Manager
• Level: 5

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability‑friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

About Your Team

Change management is about preparing, equipping, and supporting individuals to adopt new processes, technologies, or organisational structures.

Our purpose is to partner effectively with all GPS teams so that the leading technology solutions built by our GPS Delivery colleagues are fully utilised by internal teams and our customers. We also own stakeholder management with Legal, Risk & Compliance and ensure governance supports enterprise change standards, given our regulatory responsibilities.

About Your Role

The Change Manager supports the delivery of change initiatives, working closely with senior colleagues to ensure business readiness and effective adoption of new processes, technologies, or organisational structures. This role focuses on stakeholder engagement, governance, and adoption of change to realise business value.

Key Responsibilities

• Business Readiness & Adoption – Assist in identifying and tracking readiness requirements and support the development and execution of readiness plans.
• Training & Development – Assist in identifying training needs and supporting the delivery of training sessions.
• Change Management & Governance – Build an understanding of the Enterprise Change Framework (ECF) and support initiatives in being compliant. Support initiative owners with artefacts and governance tasks.
• Leadership – Demonstrate agile ways of working and contribute to a positive team culture.
• Risk Management – Support the identification and mitigation of risks related to adoption and readiness.
• Overcoming Resistance – Assist in identifying sources of resistance and support communication and engagement activities.

About You

• Passionate about driving change and enabling adoption.
• Resilient and adaptable to shifting priorities and ambiguity.
• Collaborative mindset.
• Some experience supporting change initiatives, ideally across different teams or functions.

Skills & Competencies

• Good stakeholder management and communication skills, can adapt narrative for different audiences to build understanding and buy in.
• Familiarity with change management methodologies.
• Good facilitation skills.
• Ability to work within organisational structures and seek guidance when needed.
• Basic understanding of lean‑agile practices and governance frameworks.
• Willingness to learn about GPS products and processes.
• Ability to pick up new concepts and initiatives quickly, demonstrating adaptability and a proactive approach to learning.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

As an international financial services organisation, we are in‑scope of international regulations in the way that we carry out our work. This position is involved in work that is regulated by the FCA and/or the PRA and their Individual Conduct Rules (COCON) apply to it, along with any other regulation. We provide training on COCON and how it affects our employees. More information about COCON can be found in the Employment Handbook.

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