Inspired is a market leading, technology-enabled provider of energy and sustainability solutions in the UK - supporting businesses to transition to net zero carbon and manage their response to climate change.Established in 2000, we became the first publicly quoted advisor following a successful AIM debut in 2011. We are now the UK’s number one destination for businesses seeking expert insight and advisory services to help them manage their energy costs, reduce their carbon emissions and prove their net zero carbon and ESG strategies to their investors and customers.
Role and Responsibilities
- Specialise in implementing our software and process solutions with new and existing clients.
- Advocate for our proven Implementation Methodology and adhere to our best practice standards.
- Tailor software and process solutions to the client’s specific requirements.
- Work with colleagues at all levels, managing resources to effectively meet deadlines and budgets.
- Produce written documentation and workflows for daily use by our customers.
- Co-ordinate system and user onboarding, and data migration.
- Provide comprehensive training to users both remotely and on site.
- Be a key point of contact for support queries.
- Have a broad knowledge of our software and its application in the wider energy industry.
- Read and comply with the company’s Health and Safety Policy; taking reasonable care for the Health and Safety of themselves and others; co-operate with managers and other employees in fulfilling our objectives and statutory duties.
Qualifications and Experience Requirements
- Essential: Software Implementation, Project Management, Data Analytics, Training Delivery, Software Documentation, Process Mapping, Customer Service & Support, Confident Written and Verbal Communication Skills
- Desirable: Utility industry experience, Chairing Meetings, Utility Monitoring and Billing, Microsoft Outlook, Microsoft Office, Microsoft Visio, Project Management Software
What we offer
- Training and development opportunities
- Company pension
- Life insurance
- Enhanced maternity and paternity Benefits portal, with a wide range of benefits
- 4pm finish on Friday
If you require any reasonable adjustments during the recruitment process, please let us know.
#J-18808-Ljbffr