Business Manager (Adult Social Care)

Business Manager (Adult Social Care) - Merton Council

Civic Centre, SM4 5DX

Hybrid, 3 days a week in the office.

Responsibilities

• Provide strategic and operational oversight of the ASC Business Hub, ensuring effective governance, performance, and customer‑focused support.
• Finalise, implement, and continuously improve the new Hub model delivery plan, embedding agreed ways of working and monitoring benefits realisation.
• Lead, manage, and develop the Business Hub team, ensuring capacity, capability, wellbeing, and high performance.
• Act as departmental lead for key corporate areas, including the ASC risk register, ensuring risks are identified, mitigated, reviewed, and reported appropriately.
• Lead on business continuity planning, ensuring robust and tested arrangements are in place to maintain critical ASC services.
• Oversee staffing structures, workforce planning, and resource alignment to support service priorities and transformation.
• Lead on office accommodation and agile working arrangements, ensuring effective use of space and alignment with organisational policies.
• Provide assurance to senior leaders on business management, compliance, and delivery against ASC priorities.
• Work collaboratively with ASC leadership, corporate colleagues, and partner organisations to support integrated and effective service delivery.

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