Job Description
Customer Service Representative- Part TimennLocation: Bradford / Hybridn Salary: £24,785 + excellent benefits (Pro-rata)n Hours: Part Time, 16.5 hours over 3 days nnAbout the RolennWe're looking for a friendly, confident Customer Service Representative to join our Customer Service team. You'll be taking inbound calls, supporting customers with their enquiries, and helping to deliver a great customer experience.nnNo call centre experience is required – full training is provided.nnWhat You'll DonnHandle inbound customer calls and queries across multiple channelsnProcess cases efficiently and accuratelynKeep customers updated and ensure they fully understand outcomesnEscalate issues when needednRecord information clearly to support customer journeysnFollow company policies, processes and regulatory requirementsnRepresent positive behaviours and values in all interactionsWhat We're Looking FornnStrong verbal and written communicationnA positive attitude and willingness to learnnSomeone who embodies values like teamwork, integrity and responsibilitynAdaptable, open to change and part of a celebratory, supportive culturenPrevious customer service experience is helpful but not essentialnNo formal qualifications requiredTraining & Hybrid Workingnn4‑week classroom trainingnHybrid working available after completing trainingnClear, achievable performance criteria support hybrid eligibilityBenefitsnn25 days holiday + bank holidays (Pro-rata)nHybrid working options availablenRegular company events and celebration daysnPension scheme with strong employer contributionnGym membership discountsnCycle to Work schemenFree flu vouchers, eye tests, and other wellbeing perksnStaff discountsnWeekend reward schemenAnnual company party with complimentary food & drinkSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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