Job Description
Graduate Property ManagernnManchester, Didsbury (HQ)nn24,906nnTemporary, Full TimennClosing Date – Thursday 30th AprilnnAssessment Day – Late May 2026nnFinal Stage Interview – June 2026nnRole OverviewnnReporting to the Operations Manager, you will develop, co-ordinate and ensure delivery of a comprehensive generic housing management service to the Association’s Leasehold and affordable housing properties (included rented and shared ownership) and assist in the design proposals for new developments. you will provide a high-quality, responsive and value-for-money housing management service to our customers and an exceptional “first point of contact resolution” customer experience.nnWhat you’ll be doing as a graduate Property Manager at Great Placesnn· To undertaking regular estate visits and monitoring of service contracts, addressing property and estate management issues ensuring that service is delivered proactively and taking steps to address any contract under performance.nn· To co-ordinate the delivery of a comprehensive leasehold, tenancy and estate management service to a defined neighbourhood or “patch” on a range of issues including rents and rent arrears, tenancy/leasehold management, anti-social behaviours and general housing advice developing effective prevention and intervention services.nn· Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, within budgets and in accordance with legislative requirements.nn· To be involved in the preparation of service charge accounts and budgets.nn· To deliver value for money and manage resources effectively and efficiently, ensuring that targets (financial and non-financial) are met;nn· To promote Great Places to employers, sector bodies, and the local community, developing effective partnerships with employers, the funding agencies and other representative bodies;nn· To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policynn· To undertake appropriate training and staff development.nn· To identify and develop individual contribution in the delivery of the Great Places competency frameworknnWhat we are looking for……….nn· Someone who will maintain strict confidentiality of sensitive informationnn· Professionalism, integrity and respect for diversitynn· A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housingnn· To ensure the responsibilities of the post are carried out in a way that reflects the standards, vision and values of Great Places;nn· A team player who brings a positive, helpful attitudenn· Someone open to learning and developing their skills and experiencenn· A good listener who takes pride in detail and follow-throughnn· Someone who is motivated by improving people’s livesnn· Develop an in-depth knowledge of properties and customers within the patch and focus on making connections with customers and other stakeholders.nn· To promote the range of tools to enable customers to manage their rent accounts independently and provide advice about the ways they can access financial helpnnWhat you’ll need………nn· A high level of attention to detailnn· Able to work as part of a team as well as on own initiativenn· Ambitious with a personal drive to succeednn· Commitment to work in partnership with others for the benefit of Great Placesnn· Personally positive and highly motivatednn· Professional and value led with integrity, inclusivity and respect for diversitynn· The ability to work well during periods of change or uncertaintynn· Willingness to learn and ambition to become a leader within your chosen fieldnn· Ability to build and maintain trust and respectnn· Adopt a flexible working style to ensure the delivery of a high standard of service and positive customer experience.nnHow we support you and your career at Great Places….nn· A fully accredited qualification to aid in your developmentnn· Full equipment to help you perform best at your rolenn· Dedicated time each week for studying and learningnn· Mentorship and line management from senior professionalsnn· A warm, inclusive team where your ideas and growth matternn· Access to our Growing Greatness talent programme including workshops, networks, and development activitiesnn· Support from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress
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