Job Description
We are currently recruiting on behalf of our client for a Pre-Planned Maintenance (PPM) Administrator to join their busy and growing team in Coventry. This is an excellent temp-to-perm opportunity, offering long-term stability for the right candidate.nnThis role is ideal for someone highly organised, proactive, and confident managing multiple tasks within a fast-paced service environment.nnThe RolennAs a PPM Administrator, you will play a key role in coordinating and scheduling planned maintenance visits, ensuring excellent customer service and smooth operational delivery.nnKey ResponsibilitiesnSchedule and coordinate all planned maintenance visits in line with service contractsnLiaise with engineers, customers, and internal teams to ensure efficient booking of worksnMonitor maintenance schedules and ensure deadlines are metnAct as the main point of contact for customer queries regarding planned maintenancenProvide clear and professional communication before and after service visitsnMaintain accurate records, reports, and compliance documentationnUpdate internal systems with job progress, outcomes, and follow-up actionsnSupport the wider service team with general administrative dutiesnWhat We're Looking FornnEssential:nnPrevious administrative experience (ideally within service, engineering, or maintenance sectors)nStrong organisational and time management skillsnExcellent communication and customer service abilitiesnHigh attention to detail and problem-solving skillsnConfident IT skills, including Excel (pivot tables, lookups, filtering)nAbility to work both independently and as part of a teamnnDesirable:nnExperience using scheduling or service management systemsnUnderstanding of maintenance processes or engineering terminologynPersonal AttributesnProactive, reliable, and able to take ownership of tasksnCalm under pressure with strong prioritisation skillsnPositive and team-focused attitudenProfessional and customer-focused approachnWhat's on OffernTemp-to-perm opportunity with long-term prospectsnSupportive and friendly working environmentnOpportunity to develop within a growing organisation
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