Estates Operations Manager (Band 8A)
Post Purpose/Summary: The Estates Operations Manager is responsible for the strategic and day-to-day operational management of the Trust’s estate. This role ensures that all buildings, engineering systems, roadways, and grounds are maintained to NHS and statutory standards to provide a safe, high-quality environment for patient care.
Location: Shrewsbury
Job Type: Temporary
Duration of booking: Expected to last 3 months with possible extension
Proposed start date: ASAP
Pay Rates: Up to £34 per hour Umbrella or £30 per hour PAYE inclusive of holiday pay
Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am – 5pm
Sector: Healthcare
Based: Office / Hospital
Core Responsibilities
- Service Delivery & Maintenance: Lead the delivery of a safe, efficient, and patient-focused maintenance service. This includes managing both planned preventive maintenance (PPM) and reactive repairs using in-house teams and external contractors.
- Technical Expertise & Compliance: Act as a subject matter expert and Authorised/Responsible Person (AP/RP) for critical systems (e.g., Medical Gases, HV/LV Electrical Safety, Water Safety/Legionella, and Specialist Ventilation). Ensure strict adherence to HTMs, ACoPs, and HSE guidance.
- Strategic Planning: Develop local operational plans and maintenance programmes that align with the Trust’s business objectives. Identify long-term strategies to maximize asset life and minimize operating costs.
- Risk & Safety Management: Maintain the Estates Risk Register and oversee statutory compliance (e.g., Asbestos, Waste Management). Ensure robust Risk Assessments, Method Statements (RAMS), and business continuity plans are in place.
Leadership & Resource Management
- Team Leadership: Provide direct line management to Assistant Estates Managers and their teams. Foster a culture of continuous improvement, professional development, and transparent communication within a trade unionized environment.
- Financial Oversight: Manage delegated budgets and expenditure. Implement cost-improvement targets and efficiency initiatives in line with Lord Carter of Coles recommendations and the Trust’s Internal Efficiency Programme (IEP).
- Contract & Project Liaison: Procure and manage specialist service contracts. Collaborate with the Capital Projects team to ensure new installations are fit-for-purpose and effectively commissioned.
- Sustainability: Optimize plant and equipment operations to minimize energy and utility consumption in collaboration with the Environment and Compliance leads.
Person Specification
Qualifications & Professional Development
- Education: Degree in Building Services/Engineering plus specialist knowledge to Masters equivalent level.
- Management: Certificate/Diploma in Management Studies or equivalent.
- Health & Safety: Accredited training (e.g., NEBOSH Certificate or IOSH Managing Safely).
- Professional Status: Possess or working towards Chartered Status or membership of a professional institution (e.g., IHEEM).
- Technical Skills: Proficient IT skills (MS Office/CAFM systems) and commitment to ongoing Authorised Person training.
Experience & Knowledge
- Healthcare Operations: Significant experience managing hospital engineering systems and HTM requirements in a complex healthcare environment.
- Workforce Management: Substantial experience managing directly employed trade staff and external contractors.
- Change Management: Proven ability to manage organizational change and service improvement.
- Commercial/Finance: Expertise in estates budget control, procurement best practices, and contract management.