Product Manager: Customer Experience
£66,000–£80,000 + 15% bonus + great benefits
London | Hybrid Flexible working | Optional 4-day working week
⚡ Permanent | Transformation role | High autonomy | Fast environment
I'm partnered with a well-funded, high-growth UK business that operates at real scale, millions of customers, complex service environments, and a genuine appetite to do things differently.
They're investing heavily in their digital product capability and need a PM who can take ownership of a genuinely complex customer journey and make it dramatically easier to navigate without picking up the phone.
This is a transformation role. Not incremental improvements. Not BAU. Real, meaningful change to how customers experience connectivity services.
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Product Manager: Customer Experience
£66,000–£80,000 + 15% bonus + great benefits
London | Hybrid Flexible working | Optional 4-day working week
⚡ Permanent | Transformation role | High autonomy | Fast environment
I’m partnered with a well-funded, high-growth UK business that operates at real scale, millions of customers, complex service environments, and a genuine appetite to do things differently.
They’re investing heavily in their digital product capability and need a PM who can take ownership of a genuinely complex customer journey and make it dramatically easier to navigate without picking up the phone.
This is a transformation role. Not incremental improvements. Not BAU. Real, meaningful change to how customers experience connectivity services.
…