Catering Manager

Catering Manager

Contract: Healthcare

Location: Macclesfield, SK10 3BL (Macclesfield District General Hospital - East Cheshire)

Hours of work: 37.5

Contract Type: Permanent

We are seeking a dedicated and experienced Catering Manager to lead the provision of high-quality catering services across the contract.

This role requires a strong people leader who can guide, support and motivate teams to deliver an efficient, safe and customer-focused service.

You will foster positive working relationships with colleagues, clients and external partners, ensuring a consistent and professional approach.

Job Description

We are looking for an individual who can drive operational performance, uphold compliance standards and deliver continuous improvements across the catering function.

You will be responsible for effective planning, resource management and reporting to ensure the contract meets all requirements and achieves ongoing development.

Key Responsibilities

• Manage and provide direction, guidance and support to staff within all areas of the catering service.
• Set, monitor and evaluate objectives and targets for the contract and produce a Business Plan.
• Plan, allocate and monitor work to ensure team and contract objectives are achieved.
• Oversee recruitment, training, development and succession planning for staff.
• Ensure compliance with all policies and procedures relating to food safety, operations, HR and staffing.
• Maintain a healthy, safe and secure environment in line with Health & Safety legislation.
• Manage people and financial resources to maximise contract profitability.
• Produce accurate and timely reports for the client and the company.
• Promote and develop company services, highlighting business growth opportunities.
• Maintain operational quality standards and complete food safety audits.
• Evaluate proposed service changes, identifying financial, personnel and operational implications.

Professional and Personal Competencies/Qualifications

• Solid experience in food production.
• Clean and well-presented appearance.
• Pleasant, engaging and supportive team member.
• Ability to work unsupervised and lead catering operations.
• Experience in healthcare patient feeding.
• Experience in retail catering environments.
• Ability to support menu planning.
• Flexible and proactive, with a focus on continuous improvement.
• Ability to monitor and maintain strong KPI performance.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger

#aplacetobeyou #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.