Job Title: Team Leader - Complex Care
Location: CH60, Wirral
Hours: 30 hours per week (2.5 days) Monday - Friday
Pay Rate: £18.50 -increasing to £20ph once a full team is in place.
Essential: Driver with a clean UK licence (manual or automatic)
About the Role- We are recruiting an experienced Team Leader to support a specialist complex care package for a young man with complex health needs living at home in the Wirral.
- This is a hands-on leadership role, ideal for someone who is passionate about person-centred, compassionate care and who can provide calm, consistent leadership to a small, dedicated team.
- You will lead by example, ensuring care is delivered with dignity, empathy and respect, while supporting staff to grow in confidence and skill.
- The Team Leader will attend shifts first, be involved in the recruitment of a small team and ensure safe, consistent practice and effective oversight.
Working Hours & Structure This is a day-based leadership role, working 30hrs per week across 2.5 days alongside a 2nd Team leader sharing responsibility.
Typical working pattern includes:- Approximately 08:00 - 20:00, with mid-week handover
- Overseeing morning and evening staff handovers
- Occasionally supporting or advising around night support if required
About the Service User You will be supporting a young man with complex health needs, including:
- Support with personal care and hygiene
- Medications
- Seizure management
- Nutrition support
- Moving and handling, including hoists and slings
- Non-verbal communication and neuro disability
- Calm, reassuring support
- Sensory interaction
- Time outdoors
- Meaningful, relationship-based care
Key Responsibilities- Work alongside the support team to guide and mentor
- Liaising with family members and professionals
- Responding to the needs of the service throughout the day
- Observing practice and ensuring staff are trained and confident
- Provide day-to-day leadership and supervision for a small team
- Ensure safe, high-quality, person-centred care is delivered consistently
- Support staff inductions, job shadowing, and competencies
- Promote safe practices and ongoing learning
- Oversee support plans, risk assessments, and documentation
- Promote a positive, calm and empathetic team culture
Experience & Skills Required- Minimum NVQ Level 4 (or above) in Health & Social Care
- 5+ years' experience in complex care and team leading
- Experience supporting neurological conditions and epilepsy
- Confident with moving and handling, including hoists and slings
- Confident in clinical care tasks such as PEG feeding
- A calm, empathetic and confident leadership style
- Excellent verbal communication and recording skills
What We Offer- Above-market pay
- Dedicated learning and development support
- Job shadowing
- Hands-on support from the Clinical Lead Nurse
- Free online training courses
- Refer-a-Friend scheme (up to £500)
- Flexible PAYE holiday pay
Some of our roles require drivers and male or female employees only. Where indicated, this is a genuine occupational requirement in accordance with the Equality Act 2010.Apply now for more details - we'd love to hear from you!