Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Job Summary
We are seeking an experienced Technical Product Manager to lead the strategy, development, and management of a portfolio of web-based products for American Express Global Business Travel (GBT). This role requires strong collaboration across engineering, design, operations, and business stakeholders to deliver scalable digital experiences that support clients, vendors, and internal business partners. The ideal candidate combines technical understanding with strong relationship management skills and experience working in Agile environments.
Key Responsibilities
- Own the product roadmap and lifecycle for a portfolio of GBT corporate websites and digital platforms.
- Partner with engineering, UX, and business stakeholders to define product requirements, features, and priorities.
- Translate business needs into clear technical requirements and user stories.
- Manage the product backlog, sprint planning, and prioritization in an Agile development environment.
- Maintain platform security, vendor management, and company branding standards in line with GBT policies.
- Drive delivery of scalable, high-performing web platforms and customer-facing digital products.
- Collaborate with internal teams such as marketing, client management, and product to ensure product solutions support business objectives.
- Build strong relationships with internal stakeholders, vendors, and technology partners.
- Monitor product performance using analytics and KPIs and identify opportunities for continuous improvement.
- Coordinate cross-functional initiatives across multiple teams and ensure alignment with strategic goals.
- Support product launches, enhancements, and ongoing platform optimization.
Required Qualifications
- 5+ years of experience in product management or technical product management.
- Experience managing web platforms or digital product portfolios using content management systems such as WordPress.
- Understanding of API integrations and modern web architectures.
- Experience managing multiple websites or digital channels within a product portfolio.
- Strong experience working in Agile/Scrum development environments.
- Proven ability to translate business requirements into technical product specifications.
- Strong stakeholder management and relationship-building skills across technical and business teams.
- Experience working closely with engineering teams and technical architectures.
- Excellent communication, organizational, and prioritization skills.
- Experience with analytics tools, A/B testing, or digital performance measurement.
Key Skills
- Technical Product Management
- Agile / Scrum
- Web Platform Management with AI capabilities
- Content Management Systems
- Stakeholder & Relationship Management
- Product Roadmapping
- Backlog Prioritization
- Cross-Functional Leadership
- Data-Driven Decision Making
Location
Manchester, United Kingdom
#TeamGBT Experience
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
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