Purchasing & Logistics Manager
Position Overview
Position Status: Permanent.
Reporting Relationships: Installation & Service Director.
Expected hours of work: Standard hours are 7:30 a.m. - 4:00 p.m. However, the nature of this position may require time outside of standard hours and extra hours will be deemed part of the salary package.
Expected Salary Range: £34,000.00 per annum.
Role
A dynamic and challenging role, as a Purchasing and Logistics Manager you will play an important part in the Operations Team of Multicare, achieving their objective to deliver every product, service, repair and installation on time, in full, and free of transactional errors.
You will be responsible for ensuring that our team can achieve their goal by processing purchase orders in a timely manner, booking goods in when they are delivered and arranging for deliveries via our own transport and carriers. You will maintain accurate notes and records on our Simpro system, checking quantities and prices are correct, updating prices and price lists, and ensuring accurate stock levels. You will also be responsible for the tidy and safe operation of the warehouse, ensuring goods and parts are labelled and put away correctly, processing returns, and supporting the Service Team in identifying parts needed for repairs.
As an excellent communicator, you can build and maintain key relationships with suppliers as well as colleagues and others. Passionate, enthusiastic and motivated by success, a key focus of this role will be assisting the business in operating in a seamless fashion, identifying cost reduction opportunities and completing tasks as they arise so that customer needs and expectations are met in a timely and error‑free manner.
Direct Reports
This position reports directly to the Installation & Service Director and requires a strong relationship with the operations team to facilitate the smooth running of the department.
Accountabilities
- Timely and accurate ordering of goods for stock and orders.
- Maintenance of tidy warehouse and accurate stock levels.
- Process returns in an efficient and accurate manner.
- Deliver quarterly and annual stocktakes.
Responsibilities
1. Purchasing
- Order goods/parts for supply, repair and installation jobs.
- Place orders for sub‑contract works where necessary.
- Check order acknowledgement for errors and update Simpro with delivery date.
- Ensure cost increases from suppliers are entered on to Simpro.
- Query and challenge suppliers cost prices, securing reductions in purchase price.
- Ensure non‑stock items and consumables are purchased at the most cost‑effective rate using a purchase order.
- Assist service department with identification, pricing and part number of parts for repairs.
2. Warehouse Management
- Book all goods in on Simpro, noting damage or shortage.
- Label incoming goods with correct part/job number and allocate to holding area or stock location.
- Prepare parts for engineers/installers prior to goods being collected.
- Allocate stock items to engineer's vehicles as they are collected.
- Keep warehouse area clean and tidy, and free from hazards.
- Ensure all returns/repairs are labelled.
3. Logistics
- Liaise with customers to agree suitable dates/times for delivery of larger items.
- Organise delivery of smaller items via carrier.
- Assist installations team with logistics of large deliveries direct to site.
- Arrange returns where necessary.
- Update Simpro with dispatch details.
4. Stock Control
- Agree stock levels with Installation & Service Director.
- Allocate stock levels to engineers' vehicles as they are collected from warehouse.
- Ensure jobs have correct stock allocated to them.
- Carry out monthly stock audit on selected items.
Key Performance Indicators
1. Purchasing
- Jobs to be on "To Be Ordered" status for no more than 24 hours.
- Every purchase has a PO number.
- Every PO on Simpro has delivery date.
- No overdue open purchase order on Simpro.
2. Warehouse Management
- Every part has a part number & barcode label attached.
- Parts are stored in correct locations within 24 hours of delivery.
- Warehouse is kept clean, tidy and free of trip hazards at all times.
3. Logistics
- Small stock orders are dispatched same day if received before 12:00, next day if not.
4. Stock
- Stock on Simpro is accurate at all times.
- Monthly stock audit on 5 items is carried out.
- Monthly stock check of engineer's vehicles.
- Six‑monthly and full annual stock takes are finalised by 5th of following month.
Future Possibilities & Career Development
Personal Development & Training
- Full training on our Simpro Job Management system will be provided.
- Additional training in time management is also available.
Career Development
- This role may grow into the area of a Purchasing Manager as the team expands.
Personal Attributes & Qualifications
Essential
- Forklift licence required.
- Ambitious with the drive and commitment to succeed.
- Highly motivated and focused.
- Alignment with the Multicare Mission, Vision and Values.
- Excellent interpersonal and written communication skills.
- Tidy and organised.
- Naturally shows initiative and is solution focused.
- Well‑presented and articulate.
- Sound computer literacy skills.
- Proficient with Microsoft Office.
Desirable
- An associate degree or equivalent experience.
- Successful experience in warehouse management at prior companies.
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