Assistant Director - I.T Delivery

Assistant Director of IT Delivery - Grade 13 - Starting Salary £93k p.a.

About the Job: We are seeking a strategic leader with a strong background in IT service delivery, cyber security, and compliance to join our team as the Assistant Director of IT Delivery. This role is crucial for bridging the gap between current and new proposed technologies, ensuring supportability and compatibility. You will be responsible for setting and implementing the strategy and operational delivery of the Council’s technology platforms, ensuring high standards of accessibility, availability, usability, usefulness, and excellent standards of service.

Responsibilities

• Provide strategic leadership for the IT Service Delivery, Cyber Security, and Compliance functions.
• Lead and inspire a talented team of IT delivery professionals, creating opportunities for continuous learning and development.
• Maintain high standards of information governance and data protection.
• Ensure a high-quality user experience across all areas of the Council’s common technologies and workplaces.
• Develop relationships with service users at the highest level to understand and shape demand and to plan the long-term strategic direction.
• Identify and promote the opportunities that technology presents for the transformation of the organisation and the services provided for Havering residents and businesses.
• Set the vision and strategy for IT Delivery at Havering and ensure it is embedded and understood by colleagues across the organisation.

About You

You are a visionary leader with a proven track record of delivering strategic IT services at scale. With a degree or equivalent experience and relevant professional certifications, you bring a deep understanding of technology service management, cyber security, compliance, and user experience design. You have successfully led cross‑functional teams and negotiated at a senior level to align technology delivery with organisational goals, always ensuring a "right first time" approach.

You possess a full range of strategic management and leadership skills, and you’re adept at navigating complex environments. Your ability to communicate the impact of emerging technologies and practices is matched by your commitment to fostering a culture of innovation, learning, and continuous improvement.

You are confident in setting and implementing strategies that enhance service delivery, data governance, and stakeholder engagement. Your leadership inspires trust, drives performance, and ensures that technology services are accessible, secure, and aligned with the needs of residents, businesses, and internal users.

When you apply for a job with us, your application will be considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.

Location

• TOWN HALL, ROMFORD, RM1 3BD, GB

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