Hull University Teaching Hospitals NHS Trust
Business Information Support Officer
The closing date is 13 May 2026
Provide and maintain support to the Business Information Manager, with a key role in the maintenance of accurate estate information. Acting as a point of contact for the updating of 'estate space' including its occupancy and use in support of the submission of accurate annual ERIC return data.
You will also be expected to support the Business Information Manager and the appropriate key senior operational estates Officer in the maintenance and upkeep of additional Estates databases such as, Asbestos Register (Micad), Fire Compartment Integrity (BORIS), Compliance (Micad), backlog Maintenance database (Facets 1 - 6), Equality Survey data and any other databases as directed by the Business Information Officer.
You will be expected to provide reports for committees or other adhoc requests to key senior operational Estates Officer as directed.
Main duties of the job
- Provide database management and support to the Business Information Manager
- Provide good knowledge of information reporting to a range of end users with area of reporting responsible for.
- Use Micad, BORIS & other databases to deliver the required level of support to the senior officers of EF&D.
- Investigate internal & external queries with regards to estate information and statutory returns in areas responsible for.
- Manage the database for backlog maintenance & all other six facet information sources of information for the Trust, Commissioners and Department of Health, bringing together Estate information, occupancy statistics, estate usage (clinical/non-clinical) and other information to monitor Trust performance against targets that underpin the Key Performance Indicators.
- Contributes towards the annual Estates Reporting Information Collection (ERIC).
- Undertake regular analysis of information to ensure consistent and accurate reporting of operational/business activities.
- Maintain an advanced working knowledge of the following software applications: Microsoft Applications, Internet Property Register (Micad), Photo Shop and AutoCAD.
- Investigate and develop management information reporting using the latest analytical & statistical methodologies and toolkits that are available
- Provide high quality information on an adhoc basis to tight deadlines.
- Routinely undertake data-quality checks to ensure high level accuracy of data.
Education / Qualifications
- Educated to Diploma level standard or demonstrable equivalent experience
- Knowledge of property management, building, engineering or asset and facilities management.
- NVQ Level 3 Business Administration or acquired equivalent experience
Knowledge, Training & Experience
- Evidence of expertise and knowledge acquired within an NHS estate environment.
- Experience of working under pressure with potentially conflicting demands and the need to prioritise and manage own workload
- Experience of data analysis and interpretation in an Estates and Facilities environment.
- Advanced software skills particularly in Microsoft Excel.
- Evidence of understanding of estates terminology.
- Working knowledge of Estates software systems
Communication and Interpersonal Skills
- Effective organisational and time management skills.
- Ability to advise users on data definitions and standards within own area of specialism.
- High level awareness of data quality and its importance in delivering high quality information.
- Ability to use own initiative, without the need for approval/supervision.
- Awareness of Trust policies, particularly in relation to Data Protection and Confidentiality & Security.
Special Attributes and other
- Ability to multi-task and work flexibly
- Ability to work both in a team and independently.
- Ability to problem solve
- Ability to cope with large and varied workloads and to prioritise activities according to tight deadlines, while dealing with frequent interruptions
Other Requirements
- Creative and solution orientated.
- Drive, enthusiasm, commitment and resourcefulness.
- Diplomatic, persuasive and influential.
- Full driving license and/or access to personal transport as will be required to work across sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunity Statement
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
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