We have an exciting opportunity for a Dynamics 365 CRM Engineer to play a key role in delivering the COMET CRM transformation programme. They will design, develop, and deploy a scalable Microsoft Dynamics 365 and Power Platform solutions, with a strong focus on DevOps, automation, and enterprise‑grade ALM.
The ideal candidate will have a deep technical expertise, hands‑on development capability, and experience driving CI/CD and release processes across complex environments.
UK home based
Candidates should be eligible for SC clearance.
Job Title
Dev Ops Engineer
Job Description
What you will do:
- End‑to‑end delivery of Dynamics 365 CRM solutions across the full software lifecycle
- Design and implement scalable, secure, and high‑performing CRM architectures
- Own and manage Azure DevOps pipelines, ensuring robust CI/CD practices
- Automate build, test, and deployment processes across multiple environments
- Manage solution lifecycle including versioning, patching, and release governance
- Collaborate with architects, business analysts, and stakeholders to define technical solutions
- Provide technical leadership and mentoring to development teams
- Ensure adherence to DevOps, ALM, and coding best practices
- Troubleshoot and resolve complex technical and deployment issues
What We Are Looking For
Dynamics 365 CRM (Senior‑Level Expertise)
- Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.)
- Advanced customization and configuration:
- Entities, forms, views, dashboards
- Business rules, workflows, business process flows
- Strong development experience:
- C# plugins and custom workflow activities
- JavaScript / TypeScript
- Dataverse Web API / SDK
- Deep understanding of:
- Solution management (managed/unmanaged)
- Solution layering, segmentation, and version control
Power Platform
- Expertise in:
- Power Apps (Model‑driven and Canvas apps)
- Power Automate (complex flows and orchestration)
- Power Pages (portal design, authentication, and security models)
- Strong Dataverse data modelling and governance experience
Azure DevOps & CI/CD
- Extensive hands‑on experience with Azure DevOps:
- Repos, Boards, Pipelines, and Artifacts
- Design and maintenance of YAML‑based pipelines
- Experience running and optimising pipelines, including:
- Build automation
- Release pipelines
- Multi‑stage deployments
- Implementation of CI/CD for Dynamics 365 solutions using:
- Power Platform Build Tools
- PAC CLI
ALM (Application Lifecycle Management)
- Strong experience implementing Azure DevOps ALM strategies:
- Branching strategies (e.g., GitFlow)
- Environment strategies (Dev, Test, UAT, Prod)
- Automated solution promotion across environments
- Dependency and release management best practices
Build, Release & Automation
- Automating:
- Solution export/import
- Environment provisioning
- Configuration/data migration
- Managing deployment pipelines with approvals and rollback strategies
- Experience with configuration migration and data seeding
Data & Integration
- Strong knowledge of:
- Dataverse architecture and data modelling
- Data migration strategies
- Integration experience using:
- REST APIs and web services
- Azure services (Functions, Logic Apps, Service Bus)
- Understanding of security, compliance, and access control
Quality, Testing & Monitoring
- Experience with:
- Automated testing approaches (unit/UI testing)
- Pipeline monitoring and troubleshooting
- Performance tuning and optimisation of CRM solutions
Leadership & Collaboration
- Proven ability to lead technical design and delivery
- Strong stakeholder engagement and communication skills
- Experience mentoring developers and promoting DevOps culture
Desirable Skills
- Microsoft certifications (PL‑600, PL‑400, AZ‑400)
- Experience with Power BI integration
- Familiarity with infrastructure‑as‑code (ARM/Bicep)
- Exposure to AI Builder / Copilot capabilities
Join Capita – Where Innovation Meets Opportunity
Capita is a dynamic leader in consulting and digital services, helping organisations transform and thrive through cutting‑edge technology.
What’s in it for you?
- UK home based
- Competitive salary
- 23 days’ holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
- Paid volunteering day with a charity of your choice
- Generous family leave policies – including 15 weeks’ fully paid maternity, adoption, and shared parental leave
- Cycle2Work scheme, pension, life assurance, and more
Location: Sheffield – Hartshead House, Cutlers Gate, United Kingdom
Time Type: Full time
Contract Type: Permanent
We are an equal opportunity and Disability Confident employer and we are committed to building a workforce that reflects the diversity of the communities we serve.
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