Locality Secretary - INTERNAL

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

Applicants are invited to provide high‑quality secretarial and administrative support to the Management Team. The role involves communicating and liaising with a wide range of staff groups across the Health Board and with external organisations, handling sensitive or contentious information.

Candidates must be flexible, exhibit a pleasant, positive approach, and possess good organisational skills. A strong educational foundation and adaptability are required.

Essential administration and secretarial experience is required. The post is based at Denbigh Infirmary Community Hospital, with duties also at Royal Alexandra Hospital and Ruthin Community Hospital. Speaking Welsh is desirable; Welsh and/or English speakers are equally welcome.

Main duties of the job

• Act as the first point of contact for the management team via telephone, e‑mail, correspondence and visitors, making judgements to act or advise on a wide range of matters, resolving or referring them as appropriate.
• Schedule and arrange meetings, compile agendas, take and transcribe meeting minutes, and may attend HR meetings such as investigations and formal disciplinary hearings, producing formal notes within deadlines while maintaining strict confidentiality and tact.

Working for our organisation

The Betsi Cadwaladr University Health Board is North Wales’ largest health organisation, providing comprehensive primary, community, mental health, acute and elective hospital services for a population of around 700,000. Join our team and receive the support you need in line with our Organisational Values and “Proud to Lead” competence framework.

We are committed to promoting equality and diversity, and proudly welcome applicants under the Disability Confident Employer scheme.

Applications may be submitted in Welsh. Welsh applications will not be treated less favourably than those in English.

Person Specification

Qualifications

• NVQ 3 Qualification or equivalent experience
• ECDL qualification or equivalent experience

Desirable qualifications

• RSA/OCR Level 3 or equivalent in Word Processing
• Advanced ECDL Certificate

Experience and Knowledge

Essential criteria

• Experience providing a comprehensive secretarial service
• Experience setting up and using filing/IT systems
• Familiarity with office procedures and deadlines

Desirable criteria

• Previous experience as a personal secretary
• Previous experience within the NHS

Skills

Essential criteria

• Excellent communication skills
• Ability to work unsupervised and make decisions
• Good command of the English language, written and verbal

Desirable criteria

• Ability to produce reports
• Confidence in all aspects of office practice

Knowledge

Essential criteria

• Ability to take minutes

Desirable criteria

• Ability to travel between sites in a timely manner

Other

Essential criteria

• Ability to work as part of a team
• A flexible approach towards the demands of the workplace

Desirable criteria

• Welsh speaking

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