Cloud Solution Architect (CSA) – Identity & Microsoft Entra ID
Role Overview
As a Cloud Solution Architect in Microsoft Global Delivery, you will provide deep technical expertise in Identity and Access Management, focusing on Microsoft Entra ID to design, secure, operate, and modernize identity architectures across cloud and hybrid environments. You will act as a trusted technical advisor for identity, authentication, and access control scenarios, helping customers adopt Zero Trust principles while ensuring secure and scalable access to applications, devices, and data.
Key Responsibilities – Identity & Entra ID
- Act as a technical authority for Microsoft Entra ID (Azure AD) within Global Delivery engagements
- Design and implement Entra ID tenant architectures aligned with security and business requirements
- Support hybrid identity scenarios including Entra Connect and Cloud Sync
- Design and troubleshoot Entra Join and Hybrid Join scenarios
Key Responsibilities – Security & Access Control
- Implement and optimize Conditional Access, MFA, and Zero Trust identity patterns
- Design and support Privileged Identity Management (PIM) and role-based access control (RBAC)
- Diagnose authentication, authorization, and sign-in issues
- Advise customers on identity governance, lifecycle management, and security posture
Key Responsibilities – Operations & Troubleshooting
- Investigate complex identity issues using logs, audit data, and sign-in reports
- Troubleshoot authentication protocols and access flows
- Support incident response and post-incident analysis for identity-related outages
- Collaborate with security, endpoint, and infrastructure teams on end-to-end solutions
Required Technical Skills
- Strong hands‑on experience with Microsoft Entra ID
- Experience with hybrid identity, synchronization, and federation concepts
- Solid understanding of identity security, authentication, and authorization models
- Knowledge of Azure networking fundamentals as they relate to identity
Preferred Qualifications
- Experience working in enterprise identity or security‑focused roles
- Familiarity with Zero Trust architectures and identity governance
- Strong problem‑solving, analytical, and communication skills
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