Role: QA Analyst
Location: We operate a hybrid schedule, meaning twice monthly in the office based in central London
Salary: £ DOE plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out-of-hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.
This is an excellent opportunity to start or grow a career in Quality Assurance within a supportive, Agile technology team. As a QA Analyst, the role focuses on learning how to test modern digital healthcare services that support millions of patients across the UK.
Working alongside experienced QA Analysts, Developers, and product teams, the role contributes to ensuring new features are safe, reliable, and high quality. Full training and mentoring are provided, with the opportunity to build skills across manual testing, exploratory testing, and, over time, automation testing.
Why you’ll love working with us
We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.
Financial security & rewards
- Competitive contributory pension
- Occupational sick pay
- Long-service awards and refer-a-friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
Family-friendly
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
Health & wellbeing
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in‑house mental health support
- Access to discounted gym memberships benefits schemes
- Regular health and wellbeing initiatives
Career growth
- Strong commitment to CPD, training and professional development
Time off & flexibility
- 25 days’ annual leave, increasing with service
- Buy and sell holiday scheme
Everyday perks & exclusive discounts
- Employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
Culture & community
- Regular social events throughout the year
What you’ll be doing?
- Working as part of an Agile delivery team, supporting the testing of new and existing features
- Learning how to analyse requirements and understand how systems should behave
- Executing manual and exploratory tests across web and mobile applications
- Logging defects clearly and accurately using tools such as Jira
- Supporting regression testing ahead of releases
- Working closely with developers and senior QA colleagues to understand issues and solutions
- Gradually learning automation testing concepts and tools as experience grows
Who are we looking for?
- A keen eye for detail and a logical, analytical approach to problem‑solving
- Good communication skills, both written and verbal
- Ability to work collaboratively as part of a team
- Interest in learning test automation
- Exposure to Agile ways of working (desirable)
- Experience working in a similar role (desirable)
- Basic familiarity with software, apps, or digital platforms
- Awareness of tools such as Jira, Postman, or similar (desirable)
- A strong interest in technology, software quality, or testing
- Willingness to learn, ask questions, and take feedback on board
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