Relationship Manager – Business Banking
Manchester, GBR
Brand: HSBC
Area of Interest: Commercial Banking
Location: Manchester, GB, M1 4BP
Work style: Hybrid Worker
Date: 27 Apr 2026
We are one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and ultimately helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Relationship Manager. Our Commercial Banking business serves over a million customers across more than 50 markets, ranging from small enterprises focused primarily on their home markets, through to corporates operating across borders. We provide working capital, term loans, trade finance and cash‑management solutions to help businesses thrive.
You will provide dedicated customer service to a portfolio of clients with accountability for sales, service, risk and operational delivery, working with internal stakeholders such as Sales, Product Development and Risk and Compliance teams.
In this role you will:
- Hold face‑to‑face meetings with SME clients, managing a portfolio of up to 70 clients.
- Manage a portfolio income of approximately £1.5 m – £2 m, servicing SME clients with turnover between £2 m and £15 m.
- Drive revenue growth by understanding customer needs and adopting a needs‑based approach that engages clients and increases new business.
- Grow the business sustainably by identifying opportunities to expand the portfolio and broaden client relationships using our extensive network.
- Build a strong understanding of each client’s business and industry to promote insights, enrich conversations and deliver fair outcomes.
- Gain comprehensive understanding of clients through proactive credit‑risk assessments and customer due‑diligence reviews.
To be successful you should meet the following requirements:
- Experience in Business/Corporate Banking or Financial Services.
- Commercial Banking experience is advantageous.
- Proven ability to identify and meet customer needs.
- Commercial credit and lending experience is advantageous.
- A passion for delivering excellent customer service and proactively seeking innovative ways to improve it.
- Experience building effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
- Comprehensive understanding of risk management and proven experience ensuring compliance with regulatory processes.
In this role you will cover the Greater Manchester and Lancashire regions.
We’re committed to creating diverse and inclusive workplaces. We welcome applicants of all genders, ethnicities, disabilities, religions, sexual orientations, socio‑economic backgrounds and ages. We are a Disability Confident Leader and will offer an interview to candidates who meet the minimum criteria for the role.
As a UK‑based HSBC employee, you will have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare, enhanced maternity and adoption pay and a contributory pension scheme.
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