Senior Integrated Healthcare Manager (IHM)
Location: South London, South West & South East England – Field based.
As a Senior Integrated Healthcare Manager (IHM), you will act as a sales professional, entrepreneur, market access strategist, and trusted partner to the NHS. This newly created, highly autonomous senior role places you in full ownership of your territory as if it were your business. You will engage with HCPs, commissioners, medicines optimisation teams, and system leaders through deep scientific dialogue, omnichannel strategies, and a differentiated customer experience, all while driving access and adoption of BMS medicines for patients who need them most.
What Sets This Role Apart
- Blend of promotional and non‑promotional engagement beyond the traditional sales model
- True local market access leadership with place‑based access plans aligned to ICB priorities
- Cross‑functional collaboration with Medical, Market Access, HEOR and Commercial teams
- Freedom to lead local strategy with significant decision‑making responsibility
- Leverage AI and omnichannel tools to elevate every customer interaction
What You’ll Do
- Execute tailored strategic account plans to deliver territory sales and access objectives
- Translate national value propositions into locally relevant narratives for commissioners and clinical stakeholders
- Identify and resolve access barriers – formularies, pathways, funding flows and beyond
- Build and sustain strategic relationships across the full patient care continuum
- Champion disease expertise and deliver compelling clinical, economic, and system‑level value stories
- Operate compliantly within ABPI codes and all BMS policies
What You’ll Bring
Essential
- Experience in neuropsychiatry / serious mental illness (SMI)
- Proven pharmaceutical sales and local market access success
- Deep understanding of the UK healthcare and mental health commissioning landscape
- Track record of influencing access outcomes (formularies, pathways, protocols)
- Strategic Key Account Management expertise
- Strong analytical, communication and presentation skills
- Degree educated + ABPI qualification (or equivalent)
- Proficiency with CRM tools, AI platforms, and Microsoft Office
- Full UK driving licence
- Living on or near territory
Desirable
- NHS product launch experience
- Experience with specialist commissioning or high‑cost/low‑volume products
- Advanced consultative selling or negotiation skills
Occupancy and On‑Location Requirements
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site‑essential, site‑by‑design, field‑based and remote‑by‑design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
• Site-essential roles require 100% of shifts onsite at your assigned facility.
• Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility.
• For field-based and remote‑by‑design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People With Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
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