Broadcast Support Engineer

Broadcast Support Engineer page is loaded## Broadcast Support Engineerlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 8, 2026 (9 days left to apply)job requisition id: JR-10162804## Employment TypePermanent## Closing Date7 May 2026 11:59pm## Job TitleBroadcast Support Engineer**Job Summary**As a Broadcast Engineer, you can’t resist solving problems. Your investigative skills will be put to the test as you work to diagnose and find solutions, activate or repair. You collaborate with stakeholders to ensure our networks and infrastructure are operating efficiently and delivering value to our customers and ensuring optimal network availability.## Job Description**Key Responsibilities*** Provide 2nd Line Support for equipment in London MCR / DCs in relation to Telstra’s Internet Delivery Network (IDN), Global Media Network (GMN), Special Events Network (SEN), 2110 systems and cloud platforms* Work with teammates and operations teams to facilitate any changes to config/ upgrades or maintenance on any live platform system.* Be able to troubleshoot and resolve technical issues during live broadcast for live events.* Assist in the installation and configuration of equipment.* Stay informed about advancements in broadcast technology and industry trends.**Key Accountability Metrics*** Ability to work under pressure and handle live broadcast situations* Strong technical skills and the ability to troubleshoot and resolve equipment issues.* Good understanding of broadcast regulations and standards,* Excellent communication and teamwork skills* Ensure network documentation remains up-to-date and knowledge is transferred to relevant teamsEssential* Able to work meticulously with high attention to detail* Structured approach to work; task driven and diligent* Calm in a crisis, able to methodically analyse and identify an issue* Thrives working in a fast paced environment* Professional manner when dealing with customers, international MCRs, and Internal departments* Technology enthusiast, curious and keen to learn* Flexible and adaptable to last minute live event support.* Excellent verbal and written communication skills.* Can simplify complex to convey to non-technical staff.* Good documentation skills.**Technical Proficiency in the following:*** Working within IT environments* Familiar with IP streaming technologies* SMTPE standards 2022/2110 knowledge* Strong knowledge of ASI, SDI, DVB, MPEG transport streams.* Encoder/decoder hardware operation and configuration* Experience with multi vendors ( for example Harmonic, MediaKind, InSync, GV, Nevion)* Common broadcast terminology and solutions* Familiar with transmission automation systems* Familiar with OTT streaming systems such as AWS* Technical and/or broadcast training and qualificationsWorking at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.> Explore our teams#J-18808-Ljbffr…