People Services Assistant Business Partner-Medical Staffing

People Services Assistant Business Partner‑Medical Staffing

The closing date is 12 May 2026.

As an integral member of a new Medical Staffing team, the Medical Staffing Assistant Business Partner will provide complex advice and guidance and use a coaching approach to support day‑to‑day people issues related to medical staffing; in particular on matters relating to recruitment, management queries and casework.

They will also provide clear and consistent advice on national terms and conditions of service (Medical and Dental and Agenda for Change), and policy and processes, ensuring fair application.

They will support the management of employee relations matters through casework and provide advice to managers at all levels of the Trust, ensuring the implementation of an inclusive and restorative culture, in line with our Values.

The post holder will also work on projects in relation to Medical Staffing across the Trust, using innovation and forward‑thinking solutions to embed cultural and sustained change.

They will be responsible for the day‑to‑day management of the Medical Staffing Advisor, allocating work and providing advice and guidance as required.

Main duties of the job

Support the Medical Staffing Business Partner in the delivery of an effective employee relations service, policy implementation and governance function.

Support and guide the Medical Staffing Advisor with issues relating to the end-to-end recruitment process for Medical Staffing posts; providing specialist support and guidance in relation to complex or sensitive issues.

Provide consistent, complex and sensitive advice and recommendations in relation to the management of the full range of employee relations issues.

Advise managers on the people implications of their decisions, providing relevant information to support their decision making and risk identification.

Support the delivery of the overall People Services Strategy through corporate project work.

Contribute to the development and continuous improvement of People Management policies, procedures and standard operating procedures (SOPs) for the People Services function.

Provide the Medical Staffing Business Partner with data on case management, sickness absence and development metrics; identifying and escalating areas of concern.

Produce effective guidance and tool kits for managers and design and deliver training packages to support the implementation of People Management policies and procedures.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our five key principles demonstrate our belief in the delivery of safe, high‑quality care every time:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Benefits

• 27‑day holiday scheme rising to 33 after 10 years
• NHS Discount*
• Salary Sacrifice schemes including lease cars and Cycle to Work*
• Vivup, a free, confidential counselling and information service to assist with personal or work‑related problems
• *Subject to eligibility

Person Specification

Qualifications

• Degree level qualification or equivalent experience.
• CIPD Level 5 qualification or equivalent experience.
• Membership of the Chartered Institute of Personnel and Development.

Knowledge

• An understanding of the national NHS agenda and the Human Resources contribution.
• A knowledge of current employment law and HR good practice, and the ability to translate into practice, including around attendance management.
• An understanding of the principles of change management and the contribution of the HR function to transformational change.
• Demonstrate through CPD, employment law updates and various other training courses an up‑to‑date knowledge of HR practices and change management.
• Demonstrable experience of advising and supporting management of the full range of employee relations issues.
• Experience of working in partnership with Trade Unions.
• Knowledge of Medical Staffing employment issues.
• Knowledge of all NHS employment terms and conditions.
• Previous experience of working in an NHS setting.

Skills and Aptitudes

• Highly effective interpersonal skills.
• Excellent written, verbal and interpersonal skills.
• Developed negotiation and influencing skills.
• Able to prioritise and manage own workload to meet deadlines.
• Highly organised with the ability to prioritise conflicting demands and delegate as appropriate.
• Coaching skills.
• Analytical and data interpretation skills.
• Excellent attention to detail.
• Strong skills in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Competence in using email systems and video conferencing platforms like Microsoft Teams.
• Familiarity with HR information systems to manage employee records, recruitment, and payroll is crucial.
• Comfortable adopting new digital technologies to enhance workplace efficiency.
• Demonstrate innovation and forward thinking.
• Experience as a first‑line manager.

Personal Circumstances

• Able to travel independently to Trust sites across Cumbria.

Other Requirements

• Promote inclusivity, equality and value diversity.
• Develop a culture that promotes equality and values diversity.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission to the Disclosure and Barring Service (formerly known as CRB) is required to check for any previous criminal convictions.

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