Company: The Newcastle upon Tyne Hospitals NHS Foundation Trust
Location: Newcastle upon Tyne
Job Description:
Overview
We are looking for dynamic, motivated, and passionate individuals to join our multidisciplinary team of over 400 staff. The role involves supervising domestic assistants within our Hotel Services department at the Royal Victoria Infirmary (RVI).
Working Hours
07:30 – 15:30, Monday to Friday (37½ hours per week). The post holder may be required to start at 07:00 on occasion to meet service needs.
Key Responsibilities
- Supervise Domestic Assistants and the rapid response team, ensuring duties are carried out safely and following correct procedures.
- Provide supervisory cover to the hotel services domestic team and oversee cleaning methods and frequencies within designated hospital areas, ensuring compliance with Infection Control and national standards.
- Carry out audits and ensure any required follow‑up actions are undertaken.
- Train domestic staff in the use of specific machinery and correct cleaning methods, maintaining mandatory training records.
- Conduct appraisals in a timely manner and support development plans.
- Adhere to the Civility Charter and promote good practice.
- Maintain flexibility to meet business demands.
Key Qualifications
- NVQ Level 3 or equivalent qualification in a relevant field.
- Excellent communication and time‑management skills.
- Ability to motivate large staffing groups and work both independently and as part of a team.
- Strong initiative and flexibility to respond to business needs.
Locations
- Royal Victoria Infirmary (RVI)
- Freeman Hospital
- Newcastle Dental Hospital
- Cramlington Manor Walks
- Urgent Treatment Centres
- Newcastle Fertility Centre
- Northern Centre for Cancer Care, North Cumbria
- Northern Genetics Service
Closing Date
Application period closes on Tuesday, 5 May 2026.
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Posted: May 1st, 2026