Customer Relationship Coordinator

Location

Dartford, DA2 6QJ

Salary

Competitive

Vacancy Type

Permanent

Deadline

Friday 29th May 2026 - 17:30 hrs

About Davies Turner Group

Davies Turner Plc is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 18 branches across the U.K. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.

Role Overview

This interesting role provides an excellent opportunity for an individual who is confident at building and maintaining relationships with customers in order to generate and increase the business. The position offers the individual the opportunity to work in one of the fastest growing departments within the Group and possible future career advances due to expansion.

Responsibilities

• The handling of Road Import services
• Managing some of our Key clients
• Making sure the key client's requirements are met
• Sending custom clearance instructions
• Tracking and booking in deliveries

Candidate Profile

Experience dealing with road freight preferred but not essential as full training will be provided, suitable candidates should possess:

• Excellent communication skills with both internal colleagues & external customers
• Understanding client demands
• Customer focussed
• Good knowledge of Excel
• Excellent problem solving skills
• Hands‑on approach
• Process driven with the ability to think outside the box
• Delivering the highest standards of customer service
• Organisational skills to help the department work towards paperless
• The want to learn new skills

Location Details

This position is based at Crossways Business Park in Dartford which has good road, bus and rail links. In addition, you will need the right to work in the UK – we can't sponsor work permits.

Benefits

• Up to 27 days holidays plus Bank Holidays
• Life Cover
• Profit related pay
• Defined contribution pension scheme
• Discounted store/shopping benefit scheme
• Private Healthcare
• Car Parking
• Employee Assistance Programme
• Training opportunities

* Some benefits are subject to a qualifying period

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