Operational Manager

Operations Manager – Early Help and Prevention (Adults services)

Our client, Medway Council, is looking for an experienced Operations Manager (Service Manager equivalent) to join the Medway Adult Social Care Early Help and Prevention Team.

This pivotal role provides strategic and operational leadership within a locality‑based service model, with oversight and management responsibility for Team Managers from Social Work and Occupational Therapy teams. The service focuses on early intervention, prevention, and strengths‑based practice to support adults to maintain independence and wellbeing within their communities.

As Operations Manager, you will be responsible for service delivery, performance, quality assurance, and workforce development, ensuring practice aligns with statutory duties, best practice, and organisational priorities. You will also play a key role in developing partnership working across health, community, and voluntary sector services, driving innovation and continuous improvement.

This is an excellent opportunity for a motivated and skilled leader to make a meaningful impact within Adult Social Care and contribute to improved outcomes for residents through early help and preventative approaches.

Main Purpose of the Job

• Provide effective and motivational leadership supporting the service to deliver positive outcomes for people across Medway.
• Take responsibility for the delivery of effective and efficient services across a service area, ensuring that statutory responsibilities are met through high quality social care practice.
• Develop a confident and competent workforce, promote a culture of ongoing learning and development, and support the service area through change and times of challenge.
• Accountability for delivering services in line with performance indicators and the designated budget.

Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

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