Improvement and Transformation Manager

Improvement and Transformation Manager

Closing date is 13 May 2026

Selection for this post will be through an assessment centre which will require candidates to be available for a full day. The likely date of this assessment centre is Thursday 4 June

Do you love it when continuous improvements add up to something transformational for the health care that patients receive?

Working closely with teams across our range of acute and community services across North Yorkshire and the North, as one of our improvement managers, you can be sure that no two days will ever be the same.

Our improvement managers work to engage, encourage and inspire our colleagues in quality improvement, helping everyone to develop and use improvement skills and tools, providing support, coaching and facilitation to deliver continuous improvement.

Main duties of the job

Managed by the Head of Improvement and Transformation, the team provides continuous improvement expertise and advice, facilitation, teaching, coaching, planning, delivery and reporting to support colleagues in operational directorates across the organisation. Working closely together with clinical directorates, Harrogate Integrated Facilities, Corporate Services and other stakeholders, partners and the community is a key principle within the team.

As one of our improvement managers you will play a pivotal role in facilitating the successful delivery of the roll‑out of our Impact Continuous Improvement Operating Model across HDFT.

You will join the high‑performing Improvement Academy team for a period of 24 months. You'll learn our training and coaching content and be coached through your journey as you learn how best to coach others. You will be supported to understand the Impact Model from the inside out and to increase your knowledge, skills and experience in using it.

Now is a really exciting time for you as an experienced improvement manager with strong technical knowledge and skills in lean tools and techniques, project management, coaching, training and facilitation to join our expanding team and support our future ambitions.

We offer flexible and hybrid working opportunities and can agree a way of working that supports you and teamHDFT.

Please see the attached job description and person specification for further details.

Benefits

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition – as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast‑track Physiotherapy service.

Job responsibilities

An experienced improvement practitioner/manager, you will:

• Be a subject matter expert on our continuous improvement methodology
• Lead our Improvement Operating Model training and coaching
• Lead service improvement and system change knowledge and practical application across all Trust services, as required
• Facilitate cultural change within the organisation, promoting a culture of continuous improvement
• Be responsible for engagement, co‑ordination, delivery and evaluation of allocated improvement projects and programmes

Person Specification

• Evidence of ongoing and recent CPD relevant to the role
• Masters level qualification in a similar field or evidence to demonstrate equivalent experience (e.g. relevant clinical, managerial or improvement experience)
• Proven track record of delivering high quality training to diverse audiences
• Proven track record of facilitation and leading quality improvement projects and/or programmes
• Project management and delivering measurable outcomes to a timescale, preferably in a health, social care or public sector environment
• Experience of project/programme management methodology
• Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contract details

Address: Improvement and Transformation Team, Harrogate District Hospital

Salary: £49,387 to £56,515 per annum pro rata

Contract: Fixed term

Duration: 24 months

Working pattern: Full‑time

Reference number: 421-CORP-3822R

Job locations: Improvement and Transformation Team, Harrogate District Hospital

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