As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future. Discover why this matters in our newest video HERE.
The Opportunity
Lifeways are seeking to recruit a Service Manager to lead three supported living services in North Tyneside.
In this role, you will work alongside a dedicated Area Manager and Regional Director to oversee care and support to working‑age adults with learning disabilities and/or autism.
We’re looking for a leader who:
- Leads with positivity, compassion, and confidence
- Inspires teams to deliver outstanding, person‑centred support
- Champions quality, safety
- Champions continuous improvement
- Understands the complexities of supporting individuals with learning disabilities, physical disabilities, personality disorders, psychosis, and behaviours of concern, including self‑harm
In this role, you will:
- Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
- Oversee the delivery of high‑quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
- Drive service improvements and quality standards
- Build strong relationships with your team, families, and communities
You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.
What You’ll Bring
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
- Strong experience in operational and people management
- A valid UK driver’s licence and willingness to travel locally
- A genuine passion for quality care — and the ability to lead by example
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal
You’ll get:
- Enjoy financial wellbeing tools with Stream — real‑time pay tracking, savings features, and instant access to earned pay when you need it.
- Leadership development programmes & progression pathways
- A supportive, inclusive workplace culture
- Matched contribution company pension scheme
- Wellbeing resources and mental health support
- Reward and recognition schemes
- Discounts on shopping, tech, travel, and more through CHOICE Rewards
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
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