We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh; any application submitted in Welsh will not be treated less favourably than applications made in English.
The Support Manager to the Chief Executive is a senior, high‑profile role providing professional, managerial and governance support to the Chief Executive and the wider executive function. The post holder plays a crucial role in ensuring the effective operation of the Chief Executive’s office, supporting the delivery of statutory, corporate and system leadership responsibilities through robust governance, assurance and performance arrangements.
Responsibilities
- Act as a key interface with Executive Directors, senior managers, clinicians and external partners, including Welsh Government and system stakeholders.
- Provide high‑level professional, managerial and governance support to the Chief Executive.
- Lead and deliver a portfolio of projects on behalf of the Chief Executive, translating Board‑level priorities and strategic direction into operational delivery.
- Analyse complex information, produce reports and presentations, support service planning and performance management, oversee budget monitoring within the Chief Executive’s office, and drive continuous improvement of systems, processes and communication arrangements.
- Line‑manage administrative staff within the Chief Executive’s office and handle complex, sensitive and confidential matters with discretion and professionalism.
Qualifications
Education / Qualifications / Experience
- Education to Masters degree level or post‑grad equivalent. Educated to degree level or equivalent.
- Senior Management experience in the NHS.
- Demonstrated capability and capacity for service management at a senior level, including staff management, financial management, business planning and change management.
Job‑related skills / abilities
- Proven track record of effective management at a senior level.
- Highly developed analytical and problem‑solving skills, critical thinking and analysis.
- Ability to work independently and as part of a team.
Knowledge / Understanding
- Knowledge and understanding of wider political and social drivers that influence service delivery within the NHS.
- Ability to be intellectually flexible and to look beyond existing structures and ways of working.
- A commitment to improving patient services and supporting increased patient safety.
Benefits
Flexible working is supported. The Health Board provides a comprehensive benefits package including extensive training and development opportunities, paid mandatory training, in‑house programmes, and professional career pathways such as management development programmes.
The salary is as per the 2026/27 Agenda for Change Pay Award, effective from 1st April 2026.
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