General Operative
Location: Ealing
Salary: £37,000 per annum
Contract type: Permanent, Full-Time. Hours 42.5 per week, Monday to Friday, 8:00‑5:00
About Us
Pyramid Plus is a dynamic joint venture between A2Dominion and Mears Property Services, delivering high‑quality repairs, maintenance, compliance, planned replacements and fire risk assessment works. Serving over 23,500 homes, we complete more than 38,000 repairs, 1,000 void refurbishments and install 600 kitchens and bathrooms each year. With a strong pipeline of upcoming projects, we’re entering an exciting phase of growth.
About the Role
We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This is a hands‑on role requiring a mix of practical ability, customer service and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard.
Role Responsibilities & Criteria
- Carry out mould washes
- Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail
- Carry out painting and decorating tasks, which require strong organisational skills and a sense of pride in presentation
- Fix leaking waste pipes and perform minor plumbing repairs, using practical know‑how and a problem‑solving mindset
- Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards
- Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills
- Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential
- Deliver excellent customer service across all tasks, maintaining a professional and customer‑focused attitude
- Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills
- Make decisions and solve problems independently when needed, demonstrating confidence and initiative
- Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work
Benefits
- 25 days annual leave plus bank holidays
- Annual Mears Fun Day
- Volunteering leave – paid volunteering in the community
- Staff perks with Mears Rewards – discounts up to 10% on groceries, holidays, eye test vouchers, share‑save scheme and more
- Family‑friendly policies
- Access to EAP counselling sessions
Requirements
- Entitlement to work in the UK – no visa sponsorship currently offered
- Must have a valid UK driving licence, be over 21, have held it for more than 3 months and have less than 9 points to drive a Mears vehicle
- All roles are subject to background, identity and security checks before commencement of employment
Legal & Equality
At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme. We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning to civilian careers. We encourage applicants to voluntarily share background information in order to promote social mobility. These questions are optional and will not affect your ability to apply.
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