Document Production Specialist | Glasgow | Hybrid – 2 days a week in the office (Salary up to £33K plus benefits)
Hours: Monday to Friday, anytime between 1pm – 10pm
The Opportunity:
Change Digital are working with a leading professional services organisation looking to hire a Document Production Specialists to join their busy and collaborative team.
This role combines high-quality document production with the opportunity to support workflow coordination, making it ideal for someone who thrives in a fast-paced environment and enjoys taking ownership.
You’ll work closely with legal and business support teams, producing accurate, polished documents while supporting smooth delivery across the function.
Key Responsibilities:
- Produce and format high-quality documents, including complex legal materials.
- Transcribe and prepare documents from audio dictation with speed and accuracy.
- Edit, convert, and manage PDFs, including preparing document bundles.
- Create and format content across Word, PowerPoint, Excel and Visio.
- Manage multiple priorities and deliver work within tight deadlines.
- Collaborate with team members to ensure consistent, high-quality output.
- Troubleshoot document issues using templates and formatting tools.
- Maintain high standards of client service and responsiveness.
Workflow Coordination (as required):
- Support inbox and workflow management (e.g. ServiceNow, BigHand queues).
- Assist with prioritisation and allocation of work.
- Liaise with stakeholders on turnaround times and expectations.
- Escalate workload or resourcing challenges where needed.
- Provide support with onboarding and knowledge sharing.
Skills & Experience:
- Previous experience in Document Production (ideally within a professional services or legal environment).
- Advanced Microsoft Office skills (Word, Excel, PowerPoint, Visio).
- Strong audio typing and transcription skills.
- Experience with iManage and document tools (e.g. DocXTools).
- Familiarity with Visual Files / EveryFile (desirable).
- Good understanding of legal terminology.
- Excellent attention to detail and organisational skills.
- Strong communication skills and ability to work across teams.
- Ability to manage confidential information with discretion.
- Comfortable working independently and supporting team coordination.
What’s on Offer
- Stable, permanent opportunity.
- Structured evening shift (ideal for work-life flexibility).
- Collaborative and supportive team environment.
- Opportunity to take on additional responsibility and grow.
Interested?
If you have strong document production experience and are looking for a role where you can make a real impact, we’d love to hear from you.
Apply now or message directly for more information – mitesh.fatnani@change-digital.co.uk