Process Improvement Consultant

Process Improvement Specialist – Credit Control Redesign | Manchester | £400–£450 ltd Day Rate

We’re partnering with a Private Equity–backed organisation embarking on a critical exit readiness programme, and we’re seeking a high-impact Process Improvement Specialist to drive transformation across their credit control and order-to-cash function.

This is a 6–9 month interim assignment with immediate visibility and influence, where your ability to deliver tangible cash outcomes and operational improvements will directly support the business’s valuation journey.

This is not a BAU role it’s a hands-on transformation brief for someone who can assess, design, and execute at pace within a PE environment.

The opportunity:

You’ll take ownership of diagnosing current-state inefficiencies and leading the redesign of credit control processes end-to-end. Working closely with finance leadership and operational stakeholders, you’ll bring structure, pace, and accountability to improve cash performance and embed sustainable best practice.

Key responsibilities:

• Diagnose and remediate process inefficiencies across the order-to-cash lifecycle
• Design and implement a clear, commercially focused improvement roadmap
• Introduce robust controls, KPIs, and governance frameworks to drive performance
• Lead from the front in cash collection activity & reducing debt ledger
• Partner with senior stakeholders to drive behavioural and process change
• Deliver measurable improvements in working capital and cash conversion

About you:

• Proven track record in credit control transformation or process improvement roles
• Experience operating in Private Equity–backed or fast-paced environments
• Strong understanding of order-to-cash, working capital, and cash flow drivers
• Hands-on approach with the ability to both design and deliver
• Credible communicator, able to influence stakeholders at all levels
• Immediately available or available at short notice

What’s on offer:

• £400–£450 ltd day rate
• Outside IR35
• High-impact role
• Autonomy and visibility within a commercially driven leadership team