We are looking for an experienced Test Department Team Leader to manage the day-to-day operations of a busy electronics service and repair centre.
This role blends technical expertise with team leadership, ensuring high-quality diagnostics, repair, and refurbishment of electronic and electro-mechanical equipment.
Key Responsibilities
- Lead and develop a team of service technicians working on electronic and electro-mechanical systems
- Oversee diagnostics, inspection, repair, and refurbishment workflows to meet quality and turnaround targets
- Manage repair queues and prioritise workload to maximise efficiency
- Act as the technical escalation point for complex electronic fault-finding and repair issues
- Control refurbishment processes, including repair cost limits and final quality checks
- Approve service quotations and support customer enquiries with technical input
- Monitor stock levels of electronic components and coordinate with internal teams to ensure availability
- Track performance, report on KPIs, and drive continuous improvement across the service function
Skills & Experience
- Strong background in electronics or electro-mechanical servicing and repair
- Proven experience supervising or leading a technical team
- Solid diagnostic and fault-finding skills on electronic equipment
- Strong organisational skills with the ability to prioritise workload effectively
- Confident communicator with a professional, customer-focused approach
Desirable
- Qualification in electronics, telecommunications, or a related discipline
- Experience in a service centre or maintenance environment
For more information, or to apply, please contact Tom Calder