Customer Experience & Culture Assistant

Customer Experience & Culture Assistant

IMMEDIATE START

• £26k - £28k
• Full time office based role
• Free Parking
• Location: Guildford
• One a month travel to Luton office

Our client is growing family run business, where they focus on providing exceptional customer service, they are now an experienced Customer Experience / Culture Assistant to join a fast paced team based in Guildford.

This role sits within the customer experience team, you will be the first point of contact for not just external customers, but also looking after internal employees with all company socials / events / benefits and contribute to maintaining a positive work environment.

They are looking for someone who embodies their values and is a people person over experience

Your main duties will include:

• Assisting / managing onsite Customer Experience
• Maintaining high quality facilities with Customer Experience Team
• Managing customer communication
• Supervising business events
• Supervising efficient running of office
• Assisting operational staff

Essential Skills:

• Organisation
• Attention to detail and high levels of accuracy
• Great communication skills
• Ability to work well independently and within our team
• Flexible and adaptable
• Strong work ethic

Benefits:

• Pension scheme
• Consistent training & development opportunities
• Fun, close knit sociable office
• Individual staff awards
• Various social events paid for by the Company
• Opportunity to earn bonuses in line with Company gross profit