Regional Operations Manager

Regional Operations Manager

Contract: Education

Location: Wakefield, WF6 1NR (or Yorkshire region)

Hours of work: 40

Contract Type: Permanent

We are seeking a Regional Operations Manager to lead education catering contracts and oversee the day-to-day operational delivery across a multi-site portfolio.

This role requires strong expertise in retail catering, pricing, food standards and operational excellence within an education environment.

Job Description

We are looking for a commercially astute and confident operator who will support business growth and contract development.

The role will initially cover approximately 26 schools with a total contract value of around £8m, with planned expansion subject to tender outcomes.

Key Responsibilities

• Manage the day-to-day catering operations across multiple education sites
• Ensure compliance with varying food standards across contracts
• Oversee three separate catering contracts (subject to tender outcomes)
• Lead and support four Area Managers and the Food Portfolio Specialist
• Ensure weekly catering meetings are held to review sales and performance
• Build and maintain strong client relationships with school stakeholders
• Drive mobilisation and ensure full operational readiness
• Maintain full P&L accountability and support business growth initiatives

Professional and Personal Competencies/Qualifications

• Strong background in catering operations and contract management
• Proven retail catering and pricing knowledge
• Experience within education catering preferred, with strong transferable multi-site experience considered
• Demonstrable client relationship management experience
• Confident, professional and presentable stakeholder engagement style
• Strong people management capability
• High level of commercial awareness with sound P&L understanding
• Ability to work at detailed operational level across sales, performance and compliance
• Ability to operate effectively under pressure and at senior client level
• Full UK driving licence and willingness to travel to sites

The Company

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you.

Join ISS and be part of something bigger.