Working Relationships & Contacts
- Client - account management, communicate and negotiate to assure service levels and develop opportunities
- Community - line manager/team leader/SME of a service capability, deputising for CoP lead
- Project team - leading a multi-disciplinary team delivering value, co-ordinating and liasing with client and third parties to ensure effective delivery for client and business
Job Purpose:
- Manage the delivery of project controls work for a project or for a number of project, working with senior stakeholders and operationally managing a project controls team
- They are responsible for ensuring all work and outputs are executed to meet project or prorgamme needs and objectives. Develop and grow the community capability and client account plans
Key Accountabilities:
- Lead an operational team, managing people to deliver the required outputs and standards of delivery and/or mentor, coach and develop the skills and capabilities of colleagues in order to achieve project objectives and continuously improve results
- Translate project controls objectives into plans, costs and schedules, managing finances across the project life cycle in order to meet the profit and budgetary targets of the project
- Lead the implementation of project controls, managing multi-disciplinary teams and working to mid-long term timescales, to ensure delivery standards meet client expectations
- Monitor and review the performance and behaviour of all team members, ensuring compliance with client risk and compliance policy and codes of conduct. Assure compliance with contracts in terms of project delivery parameters and scope of service
- Analyse and compile a range of complex data, using knowledge and analysis conducted by others to review, assess and provide advice and recommendations to contribute to project decision-making
- Use own knowledge and experience of industry best practice to review and improve processes and policies, ensuring changes are in line with strategic business objectives
- Manage relationships with key internal stakeholders in order to identify opportunities for improved efficiencies and collaboration across projects, to ensure client satisfaction
- Act as a technical expert within own project, providing subject matter advice to colleagues within the project, in order to support successful delivery in line with project objectives
- Manage relationships with clients and direct third party contractors, in order to ensure all parties are informed and aware of project progress and expectations
Dimensions of the job:
- Financial - working within budgets up to £250,000
- Client - engagement leading one or more project teams and/or client relationships
- Project - able to lead teams on projects up to £50m, or as part of a leadership team on major projects or programmes >£50m
- People - technical and leadership coaching, line and task management for Level 3-8
Knowledge & Experience:
- Relevant management experience including experience of managing and leading teams
- Subject matter expertise in own discipline
- Commercial acumen and the ability to manage relationships with and influence external stakeholders
- Experience of leading and implementing complex business change solutions
- Experience in managing business relationships at senior management level
Key Qualifications:
- Bachelor’s degree or equivalent
- Relevant professional qualification or chartered status