We are seeking an experienced and driven Conference & Banqueting Manager to lead the planning, delivery, and execution of a wide range of events - including weddings, conferences, gala dinners, and matchday hospitality.
This is a hands-on role where you will take ownership of event operations, lead a dynamic team, and ensure every event is delivered to the highest standard - creating memorable experiences for our clients and guests.
Key Responsibilities
Event Planning & Coordination
- Work closely with clients to plan, coordinate, and deliver events including weddings, corporate meetings, seminars, and matchday bar operations
- Ensure all event requirements are understood, documented, and executed flawlessly
Operational Management
- Oversee the setup, delivery, and turnaround of function spaces in line with BEO (Banquet Event Order) specifications
- Ensure all rooms and facilities are presented to the highest standard
Team Leadership
- Recruit, train, schedule, and motivate a team of catering, service, and event staff
- Lead by example to deliver outstanding customer service at all times
Food, Beverage & Technical Delivery
- Work collaboratively with the Head Chef to deliver high-quality food service
- Coordinate all technical aspects including sound, lighting, and AV requirements
Financial Performance
- Manage departmental budgets, control costs, and drive revenue growth
- Ensure all events are delivered profitably while maintaining quality
Customer Experience
- Act as the main point of contact during events
- Proactively resolve issues and ensure a seamless guest experience
About You
- Experience: Minimum 2–3 years’ experience in a similar hospitality, events, or catering role (experience within a football club or stadium environment is advantageous)
- Leadership: Strong team leadership skills with the ability to inspire and develop staff
- Communication: Excellent interpersonal and organisational skills
- Attention to Detail: Able to manage multiple events and priorities under pressure
- Flexibility: Willingness to work evenings and weekends as required (37.5 hours per week)
How to Apply
Please send your CV to: jenniec@stevenagefc.com.